Food Services Operations Manager

1 week ago


Singapore SINGELEVEN PTE. LTD. Full time

**About Us**
We are an authentic Fujian cuisine restaurant brand looking for a hands-on **Operations Manager**to lead our team and ensure smooth daily operations.

**Key Responsibilities**
- Oversee daily restaurant operations, including kitchen, service, cost control, and supplier management.
- Implement SOPs and ensure compliance with food safety and regulatory standards (SFA, NEA).
- Lead, train, and motivate staff to deliver excellent customer service.
- Manage staff scheduling, control labour costs, and improve efficiency.
- Analyse sales and operations data to drive revenue and profitability.
- Handle customer feedback and resolve issues promptly.

**Requirements**:

- Over 10 years’ experience in F&B management, preferably in Chinese cuisine.
- Experience managing operations for a chain restaurant or multi-outlet brand is an advantage.
- Knowledge of food safety and restaurant operations.
- Strong leadership, communication, and problem-solving skills.
- Able to work in a fast-paced, hands-on environment.



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