Food Court Operations Manager
2 weeks ago
**Responsibilities**:
- Overall in charge of food court operations & related activities.
- Review processes for continuous improvement.
- Oversee Tenants, contractors & ensure customers’ dining experience is at excellent level through, clean, hygienic, organised food court serving good food & providing excellent service.
- Hygiene & Cleaning matters: attend to pest control contracts, NEA personnel where required.
- Provide excellent dining satisfaction to all the diners and tenant
- Staff roster deployment in conjunction with HR.
- Staff Training & Appraisal including discipline in liaison with HR.
- Liaise with Sales & marketing & product managers on customers’ needs & menu matters.
- Together with relevant stakeholders, administer compliance to various licences & permits (SFA, Halal Certification FSC, NEA etc.)
- Monthly & adhoc reports; meetings, presentation & zoom meetings with management & supervisors
- Undertake any other adhoc projects/ tasks assigned by GM
**Qualifications**
- Minimum 3-5 years’ experience in Food & beverage business, food courts preferred.
- Planning skills with excellent communication
- Resourceful & able to work with different stakeholders, team worker & articulate well.
- Demonstrate Leadership skills through hands on efforts, good listener & problem-solving skills. Being proactive in planning various tasks & projects. Essentially be able to react quickly to urgent situation with an aim to resolve the issues at hand.
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