Retail Assistant Store Manager

**The Organisation**

Design Orchard Retail Showcase (DORS) is located at level one of Design Orchard which is situated in the center of Orchard Road. The retail showcase is a joint government project, and its objective is to provide a physical retail space for new and emerging designers, at the renowned shopping belt of Singapore.

DORS has the largest collection of locally-based designer brands in Singapore. Textile and Fashion Federation (TAFF) has been appointed by STB to operate the space with effect from 1 Aug 2020.

**Overview**

The Retail Assistant Store Manager is a key member of the DORS family and the face of DORS to our customers. Knowledgeable, friendly, enthusiastic, you will provide a unique experience that embodies our Brand DNA.

As this role is in a service environment, the Retail Assistant Store Manager should be someone who has strong communication and interpersonal skills with a great and welcoming personality. He/she should inspire, lead and develop the team to deliver a seamless customer experience to make every visit to DORS unforgettable.

As a Retail Assistant Store Manager, you will have opportunities for growth and career progression; both within the Store (Manager positions) or within other functions such as Retail Operations, Marketing and more.

If you are passionate about making a difference and supporting our local businesses, or love interacting with customers whilst being part of a professional and dynamic team, we want you to join our DORS family
- Manage the day-to-day operations of the store.
- Meet sales goals by managing, motivating, mentoring and providing feedback to retail staff and managing team
- Manage stock levels and making key decisions about stock control.
- Oversee product pricing, maintain statistical and financial records
- Ensure high level of customer satisfaction through excellent service
- Handle frontend customer service feedbacks
- Ensure that safety, security and administration procedures are followed
- Manage retail staff such as interviewing potential staff, conducting appraisals
- Be responsible for the training and development of staff including coaching and mentoring them
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives
- Assist with any other duties and tasks as assigned by our Store Manager.
**Requirements**:

- Minimum 3 years experience in managing a store and team.
- Self-motivated and possess outstanding communication and interpersonal abilities.
- Excellent planning, organizing, leadership and motivation skills.
- Possess ability to work under pressure and handle challenging situations in a very fast pace environment.
- Believes in importance of training and development to coach and mentor team members to achieve greater heights.
- Customer oriented and operation savvy.
- Have a positive, cheerful demeanor, and be a team player.
- Are excited about, and supportive of, local fashion brands, products, and stories.
- Want to be part of a retail family that sets common goals and works together to create a positive, supportive work and retail environment.
- Proficient in Microsoft office to do store analysis and reports

**Benefits**:

- Rewarding Career in a family like culture
- Sales commission and incentive
- Annual wage supplement
- Group insurance coverage
- Annual leave
- Flexi-benefits

**Job Types**: Full-time, Permanent

**Salary**: Up to $3,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Parental leave
- Professional development
- Promotion to permanent employee
Schedule:

- Early shift
- Holidays
- Late shift
- Weekend availability
Supplemental Pay:

- 13th month salary
- Commission pay
COVID-19 considerations:
Yes