Head of Sales Excellence, Large Customer Sales

2 weeks ago

Singapore Google Full time

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications:

- 5 years of experience working in sales
- 3 years of experience in sales managerial and sales coaching
- Experience in driving a culture of coaching and practice

Preferred qualifications:

- Coaching certification
- 10 years of experience in sales
- 5 years of experience in sales leadership, management, and coaching
- Knowledge of Google products and sales methodology

**About the job**:
We strive to create a sales culture where our promoters embody the Google way of promoting. As a company, we have some of the most advanced advertising products created, partners that actively seek our guidance, and an incredibly talented sales team.

As the Head of Sales Excellence, your main focus will be to augment and extend the current efforts focused on the Google way of promoting to grow core sales skills for Asia Pacific (APAC) Large Customer Sales (LCS) focused on areas including discovery, pitching, objection handling, and closing.

You'll start with a needs analysis and institute a plan that helps our teams to organize the questions they ask, the stories we share, and importantly instills a culture of practice.

You will have support, access, and visibility of the APAC LCS leadership team to provide sponsorship, drive mutual accountability, and deliver positive outcomes that justify the program (i.e. increased in pitch, agreement sizes, etc.).

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

**Responsibilities**:

- Build a focused coaching plan for the APAC LCS organization with executive alignment on strategy.
- Lead a team that will deliver one on one and one on many coaching sessions for a dedicated portion of business for which each coach is assigned. Participate in events with a focus on coaching and practice (i.e. a team offsite).
- Set clear expectations on workflow and capacity to ensure your team’s resources are being fully utilized and maximized.
- Deliver outcomes that impact business growth and have strong manager/promoter feedback as measured by customer satisfaction score, confidence change, and influence on key metrics (pitch, business growth, etc.).
- Measure and share progress against coaching program (i.e. through dashboard reporting as well as monthly/quarterly updates).

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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