Cloud Operations Engineer

**Description du poste**:
**Summary of the position**:

- Technical referent accountable for the operations of cloud technologies.
- Responsible for the Run operate and projects delivery of the cloud infrastructure & technologies.
- Responsible for the Run automate and service improvements of the cloud infrastructure and its operations.
- Oversee the operations of compute, storage, network and security of the cloud infrastructure.
- Deploy & configure solutions in the cloud and administer & maintain servers across virtual platforms.
- Automate cloud operations, develop infrastructure automation scripts and participate in the continuous improvement of cloud solutions.
- Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solutions.

**Scope of Duties**:
**Cloud Systems Support**:

- Install, configure, monitor and maintain the cloud infrastructure and its technology services.
- Upgrade and optimize the cloud infrastructure and its technology services
- Support the request, incident, change, problem and capacity management of the cloud infrastructure and its technology services.
- Provide apex level technical expertise of the cloud infrastructure and its technology services.
- Engage in the evolution, proof-of-concept/value, design and deployment of the cloud infrastructure and its technology services.
- Implement and monitor control processes to maintain cloud infrastructure excellence.

**Project Planning**:

- Collaborate with stakeholders to define & deliver project scope and objectives
- Create comprehensive project plans, including timelines and resource requirements

**Risks Assessment and Mitigation**:

- Identify and analyze potential risks and obstacles that may impact technology success, stability and security.
- Develop contingency/remediation plans to address and mitigate identified risks
- Regularly monitor the cloud infrastructure usage & capacity and make provisions as necessary to mitigate potential incidents.

**Collaboration and Communication**:

- Foster open lines of communication and collaboration between team members and stakeholders
- Facilitate regular meetings and status updates to ensure transparency and alignment.
- Effectively communicate operational and project updates, progress, and challenges to senior leadership

**Knowledge Management**:

- Technically train, coach and develop team members (juniors and new joiners) to ensure a highly skilled workforce
- Delegate tasks and responsibilities to team members based on their expertise and strengths
- Create and maintain documentation, practices & tools to retain and preserve the knowledge and expertise critical to the operations of its technologies.
- Niveau d'étude minimum
Bac + 3 / L3Formation / Spécialisation
- Bachelor’s degree in Computer Science, Information Technology or related discipline.
- Minimum 3 years of experience in the operations of cross technologies (compute OS, storage, network and security) in Cloud infrastructure.
- Minimum 3 years of experience as a Cloud Operations Engineer or related capacity.
- Niveau d'expérience minimum
3 - 5 ansCompétences recherchées
- Solution-focused with excellent problem solving and analytical skills.
- Ability to work in a flexible and constantly changing environment.
- Effective teamwork and collaboration.
- Outils informatiques
- Hands-on experiences to deploy, configure and maintain infrastructure solutions and services in the Cloud (On-Prem and Off-Prem), to develop and automate Cloud operations, and to conduct performance analysis and to optimize resources utilization in the Cloud (On-Prem and Off-Prem).
- Subject matter expert on core technologies - AWS / GCP / Azure.
- Subject matter expert on core technologies - Windows and Red Hat OS, Hyper-V and VMware, and Clustering technologies.
- Hands-on knowledge and work experience with Converged and Hyperconverged infrastructure.
- Hands-on knowledge and work experience with Python, PowerShell and Workflow integration tools.
- **Entreprise Crédit Agricole CIB**: