
Admissions Officer
1 week ago
**Job Summary**
As a student Admissions Officer, you will help students at every stage, from admission through completion of their course. You’ll handle inquiries, organize and support online training, coordinate with trainers, recruit instructors, monitor student performance, issue certificates, and represent the institute in public events. Your goal is to ensure a smooth, caring, and high-quality student experience.
**Duties**
- Quickly respond to student questions throughout the admissions process
- Support online training: track attendance, assessments, and capstone project submissions
- Coordinate with trainers and assistants to deliver effective courses
- Recruit new trainers
- Manage class group chats: help trainees with questions and support
- Gather student feedback and use it to improve courses
- Issue certificates for completed trainings
- Handle requests for re-assessment, switching programmes, deferment, or withdrawal
- Represent the institute at events and webinars
**Qualifications**
- Bachelor’s degree or equivalent experience
- Experience in admissions or customer service in education
- Clear, strong communication skills
- Passion for tech and education
- Organized, detail-oriented, good with people
- Familiarity with CRM tools & data analytics is a plus
- Self-starter; comfortable in a fast-paced environment
Work Location: In person
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