Domain Solution Architect

About Us

**Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.**

SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere - from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.

We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.

Domain Solution Architect - APAC

**Role Overview**:
As a key member of the Sales organization, the Domain Solution Architect serves as a trusted technical advisor for customers and partners, ensuring that SUSE’s solutions align with their business and technical needs. You will work closely with regional sales and partner teams to drive revenue by designing winning solutions, maintaining strong sales hygiene, and leveraging established sales methodologies (e.g., MEDDPICC) for opportunity qualification. By combining your technical expertise with a focus on sales objectives, you will help position SUSE as a leader in the industry.

This role is part of a globally distributed team managed from the United States. You will collaborate with colleagues across different time zones, fostering an environment of shared learning and collective success. Communication and teamwork skills are essential, as the team actively collaborates via Slack and other virtual tools.

**Key Responsibilities**:

- ** Engage with customers** to understand both their technical and business needs—building valued relationships and developing as a trusted technical advisor. Conduct thorough assessments to identify gaps, opportunities, and challenges, ensuring solutions meet both immediate and future requirements.
- ** Take full responsibility for the technical aspects of deal progression**,**from qualification to closure, ensuring that the technical value of SUSE’s solutions is fully realized. Collaborate closely with account teams to address customer objections, manage proofs of concept (PoCs), and deliver timely, high-quality technical presentations and demonstrations.
- ** Serve as the voice of the customer**by actively gathering and communicating feedback and requirements to SUSE’s Product, Strategy, and Engineering teams. Ensure that customer needs are reflected in new product features, updates, and messaging, while facilitating regular feedback loops and support escalations to align improvements with customer expectations.
- ** Collaborate with Field and Specialist Sales, Partner Ecosystem, and Customer Success teams**to create Account Plans, drive solution adoption, and ensure customer satisfaction throughout the sales lifecycle.
- ** Contribute to the development of go-to-market strategies**with regional sales teams, and participate in marketing efforts through presentations, blogs, technical speaking engagements, rodeos, and booth demos.
- ** Support the analysis of competitor offerings**and collaborate on developing strategies to differentiate SUSE solutions, identifying key advantages in specific use cases.
- ** Conduct research and draft responses**to the technical segments of Requests for Information (RFIs), Requests for Proposals (RFPs), and Requests for Quotes (RFQs).
- ** Transfer knowledge to pre-sales peers** and contribute to internal education through mentoring, peer training, and sharing insights on product innovations and technical solutions.
- ** Consistently maintain CRM hygiene** by updating all activities for each opportunity (e.g., technical requirements, success criteria, next steps), tracking progress in a structured way so that opportunity qualification and pipeline forecasts remain clear.
- ** Take proactive ownership of your professional development**by staying curious and embracing a growth mindset. Focus on driving your success, advancing your skills as a Technical Sales professional, and deepening your expertise in the SUSE value proposition.

**Skills & Experience**:

- Experience in technical consulting, pre-sales engineering, or solution architecture, with a focus on enterprise software solutions.
- Practical skills with Linux systems, open-source software, and related infrastructure solutions, with experience in cloud computing and container technologies like Kubernetes.
- Proven ability to articulate complex technical solutions clearly and effectively to diverse audiences (including CXOs), translating technical concepts into business value that aligns with customer objectives.
- Experience in creating te