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IT Consultant for IBM Symphony Grid

3 weeks ago

Singapore Continental Technology Solutions Full time

**Responsibilities**:

- As an experienced professional in IBM Symphony G rid, he/she:

- assigns technical tasks and manages delegation for technical issues
- provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
- focuses on automation and optimum use of the team to improve efficiency
- is involved in Middleware Standardization
- is involved in Capacity Planning
- is part of Senior Admin Benchmarks Validation
- is involved in the Client Relationship Management in DevOps mode.
- Is purposing Enhancement and Improvement Roadmaps definition
- supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
- engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
- facilitates transformation projects and suggest future directions for new areas of improvement and change, guarantees the production readiness and license to operate of new projects and solutions
- is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
- technically coach and develop partner resources to improve quality and productivity.
- As the escalation point of contact for Clients, to manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.

**Requirements**:

- Bachelor's degree in Information Technology, engineering or relevant studies.
- Minimum 8-10 years of experience in Grid technologies (IBM Symphony Grid) with about 3-5 years of experience in financial institutes
- Subject matter expert on technologies IBM Symphony Grid
- In-depth hands-on knowledge/experience on system (Unix and Windows) and network
- Excellent communication, interpersonal and logical skills
- Customer service oriented and a strong team player
- Ability to work under pressure and a commitment to solving issues
- Knowledge on TIBCO Datasynapse GRID would be seen as an advantage
- Knowledge on Couchbase would be seen as an advantage