Asia Cluster Commercialization Learning Lead

**Working with Us**
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

**Purpose/Objective of the job**:
Based in Singapore, the Asia Cluster Learning Lead will oversee the development & implementation of the Asia Cluster learning strategy, continuously aligning it to the ever-evolving business & customer environment. Working collaboratively with stakeholders, this role will develop agile & adaptive learning solutions enabling field force effectiveness within an omni channel environment. Driving cross market training efficiencies, you will evolve Asia Cluster to be a strong collaborative learning culture, leveraging resources from WW Learning Centre of Excellence (CoE) & international markets.

Asia Cluster markets include Hong Kong, Korea, Taiwan, Thailand, Malaysia & Singapore

**Key Responsibilities**

**Strategy & Planning (35%)**
- Works as a strategic business partner across Asia Cluster commercial organisation to understand the brand strategy & field force effectiveness drivers for successful implementation
- Develops a compelling vision and strategy for the Asia Cluster aligning to business priorities
- Collaborates with the CoE & international markets on product launch initiatives, leveraging training resources for cross market use.
- Drives Asia Cluster training efficiencies by leveraging existing resources & identifies solutions that simplify & centralize access to these.
- Supports & facilitates Asia Cluster markets to localise & integrate global field force & field leadership capability models.
- Drives evolving skills development supporting new ‘go to market’ customer engagement models & Omni-Channel working, aligning to the dynamic business & customer environments
- Builds a collaborative culture across the Asia Training organisation to enhance opportunities to share resources, experiences & to capture & leverage innovative ideas
- Develops and monitors metrics for ongoing evaluation of learner & business needs at a local market & Cluster level ensuring continuous value to the learner & ultimately the business
- Ensures ongoing analysis of field training needs based on current and future requirements of the business and evolving internal/external environment
- Co-ordinates training delivery with internal & external partners as needed

**Program Execution (30%)**
- Provides high quality and timely implementation of product launch & field capability learning programs, course correcting to meet evolving business needs
- Identifies opportunities for Asia Cluster cross market learning initiatives where a number of markets can mutually benefit from enriched learning experiences
- Drives multi-platform learning approach in alignment with BMS digital training resources & capabilities
- Ensures adherence to Medical, Regulatory, Legal standards and guidelines, copyright laws, operational guidelines, and Code of Conduct while developing & executing training content
- Supports appropriate tracking and documentation of training in accordance with company policy and local regulations

**Matrix Engagement (35%)**
- Proactively engages with key stakeholders including sales, marketing, medical & omni-channel leads to determine current and future learning needs and integrates into training strategy.
- Robust partnership working with CoE, ensuring alignment to WW product & field capability programs
- Coordinates training content development & delivery with matrix partners, as required

**Skills and Knowledge Requirements**:

- BA/BS degree level
- Be a good communicator using English
- Demonstrable leadership ability to partner with key stakeholders to implement innovative learning solutions, training efficiencies & drive positive change
- Experience of engaging and managing diverse internal stakeholders
- Ability to prioritize business needs and make timely decisions based on available data
- Proactive and creative strategic thinking to identify and address current and future challenges
- Demonstrable experience in training preferably within a pharma company environment or similar commercial environment
- Proven ability to present to and influence senior leaders
- Demonstrated strength in facilitating discussions, presenting information and resolving issues
- Demonstrated ability to work effectively with multiple matrix teams to achieve business objectives
- Experience in successfully implementing a global model at the market level desirable
- Strong communication, organi