Solution Analyst

2 weeks ago

Singapore Capgemini Full time

The Solutions Analyst will work in the Digital & Distribution work stream within the technology value stream to contribute in the formulation of high level solutions and oversee the development and delivery cycle

**Required**:

- Digital domain knowledge, including; CRM, e-commerce, mobile apps, digital journeys, Point of sale systems
- Possess strong analytical and problem-solving skills, as well as planning and organizational skills
- Strong agile delivery experience
- Migration experience is an advantage
- Ability to develop cohesive working relationships with internal/external stakeholders
- Value focus: possess a value add mind-set with a focus on delivering measurable business value,delighting the customer, and optimizing ROI.
- Decisiveness: natural problem solver who makes decisions and prioritizes initiatives using data and facts rather than intuition and feeling.
- Ability to work effectively under pressure with competing and changing priorities.
- Ability to bring analytical rigour, structure and effective solutions to poorly-defined problems
- Strong interpersonal, influencing, persuading and communication skills - applicable through multiple channels (written, spoken, workshops, presentations)
- Excellent team player, comfortable to work in group of highly driven individuals.

**Responsibilities**
- To work with infra, architects, dev ops, business, API team and other stakeholders to contribute in formation of high level solution design
- To acquire a deep understanding of technical practices; adequate knowledge of databases, Integration and system security
- To evaluate epics, user stories and backlogs vs current system features which will facilitate the technical solution.
- To plan and organize technical briefings and solutions validation sessions with senior stakeholders independently
- To work with the devops team to engineer software to onboard the software into bank.
- Provide inputs to ensure the solutions are within the bank governance and compliance framework as well as to adhere to local regulatory requirements.
- Keep up to date and provide updates on key milestones during the project cycle.
- Own the project plan and execute it.
- Excellent stakeholder management and align on the overall approach and provide direction.
- Gather feedback from end users to give way to continuous system improvements.
- To adapt and adopt quickly to various bank governance procedures and processes and be able to share the knowledge to new joiners within the team.
- Assess proposed support structure and mechanism for new onboarding systems.

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