Service Desk Engineer

" **Excellent communication skills** - Interpersonal skills, active listening - 1 year previous Service desk or equivalent experience - Excellent organisational skills - 1 year previous Service desk or equivalent experience - Managing incidents including business expectations and communication - Strong knowledge of Microsoft based operating systems, MS...

Minimum Higher NITEC / Diploma in IT related disciplines - Minimum 1 year of working experience in IT service desk preferred - Possess good customer service and communication skills Our client delivers digital solutions including Mobility, Smart Life, Industry, Energy and IT, to increase customers' social, environmental and economic value. They are looking...

Join to apply for the Service Desk Engineer role at We are seeking a motivated and skilled Service Desk Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing exceptional technical support and ensuring the smooth operation of IT services, while maintaining high levels of customer satisfaction. Location:...

**Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: - Analyzing - Delivering Results and Meeting Customer...

**Service Desk Engineer** We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore. **Responsibilities**: - Provide level 2 End User Computing support and well verse in Windows OS. - Good Hardware and software troubleshooting skills for PC. - Break...

Full Time - Post Date: October 4, 2021 18252 **About the Position**: The Service Desk Engineer is responsible for providing first level technical support to the Client’s customers. He/She will work closely with Desktop Engineer (Level 2), Service Desk Team Leads & Technical Support Engineers to achieve this purpose. **Main Responsibilities**: - Record...

**Key Responsibilities** - Service Desk Support Engineers / 1st Level Support - Registers, classifies and categorizes incidents and service requests, and undertakes an immediate effort order to restore a failed IT service as possible [i.e. First Call Resolution (FCR)] - Pro-actively interacts and gathers additional information from customers/users, as...

We are looking for a dedicated and skilled Service Desk Engineer to join our team in Singapore. The ideal candidate will possess a strong technical background and excellent problem-solving skills, ensuring timely support to our users while maintaining high service standards. Service Desk Agent is responsible for providing assistance to end users with...

Must have Talent / Skills " **Minimum a diploma in Information Technology or equivalent** - Minimum 1 year of relevant working and technical IT experience - Pleasant disposition and good social etiquette with good spoken and written English - Good telephony and problem solving / troubleshooting skills - Good customer service attitude - Process Driven - Able...

Roles & ResponsibilitiesSERVICE DESK ENGINEER JOB DESCRIPTIONThe Service Desk Engineer is responsible for the first level of support for all networking, wireless, and hardware issues. The role is to provide effective diagnostic evaluation of an end user's needs and in all cases use good judgment and timeliness in responding to and resolving each issue or...