Murex Production Support Lead

2 weeks ago

Singapore Luxoft Full time

**Project** Description**:
**Responsibilities**:
- Collaborate with different technology and business teams to resolve all the stability issues such as business days service restarts, EOD SLA delays and service failures to absolute minimum and targeting to zero incident
- Ensure all team members are following Incident, Change and Problem Management protocols as per Bank policies.
- Being Production support Team Lead by managing the Team and addressing Team bandwidth, ROTA and issues
- Introduce the Production support best practices and implement at the client site
- Weekly change request / production deployment review and management.

**Skills**:
Must have
- Past experience in playing the role of Support lead role and managing support team across the platform
- Good Knowledge on Treasury platform architecture and infrastructure
- Good Knowledge on SQL and Pl/Sql
- System backup's w.r.t UNIX and Database
- Excellent team collaboration
- Excellent written and verbal communication skills
- Strong stakeholder management
- Flexible in working in shift timings and over weekends

Nice to have

NA

**Languages**:
English: C1 Advanced

**Seniority**:
Regular

**Relocation package**:
If needed, we can help you with relocation process.

Vacancy Specialization

Murex

Ref Number

VR-97106

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