Localization Producer

7 hours ago

Singapore COGNOSPHERE PTE. LTD. Full time

Who Are We?

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content.
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Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community that provides access and encouragement for people to share their passion for ACG (Animation, Comics, and Games) through their own creativity and skills.
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Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies, and have accumulated leading technical capabilities in cel shading, cloud gaming, and other fields.
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In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

What You Will Do:

- Assist in establishing and maintaining a BPO (Business Process Outsourcing) management system for game localization. This includes, but is not limited to, the selection, evaluation, training, and quality monitoring of BPO vendors.
- Manage vendor relationships systematically by setting up strict outsourcing processes and performance metrics. You will be responsible for project planning, coordinating work progress, and ensuring all vendors adhere to the company’s high standards to ensure smooth project delivery and final language quality.
- Track project operations to effectively identify and mitigate potential risks in scheduling and execution. Address issues promptly, drive continuous improvement, and ensure that deliveries are aligned with project requirements and changes.
- Oversee the cost structure of BPO vendors, evaluate their delivery efficiency and quality, and continuously optimize performance to balance costs and benefits.
- Coordinate and organize BPO resources across multiple projects, ensuring efficient collaboration among stakeholders and smooth project progression.
- Continuously refine and optimize the BPO project management processes within the localization team, aiming to establish simple and efficient workflows.

What We Are Looking For:

- Over 5 years of experience in project management, quality control, or vendor relationship management, preferably in the gaming or internet industry.
- Familiarity with localization project management and an understanding of the characteristics of multi-language projects. Experience with quality inspection standards for game localization vendors is a plus.
- Proven experience in building, managing, and iterating project management processes.
- Clear logical thinking, proactive communication, and excellent team collaboration skills. Ability to communicate with various business stakeholders to drive project progress.
- A deep passion for the gaming industry and anime, comics, and games (ACG) culture. Experienced gamers will be given priority.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

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