Senior / Customer Service Assistant, Singapore
4 days ago
About Us
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio spans across diversified real estate classes which include integrated developments, retail, office, lodging, residential, business parks, industrial, logistics and data centres. With a presence across more than 260 cities in over 40 countries, the Group focuses on Singapore, China and India as its core markets, while it continues to expand in markets such as Korea, Japan, Australia, Vietnam, Europe and the USA.
Job Description Summary
**Job Description**:
- Managing of the Customer Service Counter and exhibiting excellent customer service skills in the course of duty
- Provide timely and accurate clarification and advice to enquiries from the public
- Handling of customers’ feedback and complaints
- Perform paging and in-house announcement based on the standard guidelines
- Receiving in-coming calls and making out-going calls
- Handling and administering of lost and found items
- Assist in the execution of the mall’s promotions and events
- Upsell the CapitaStar Loyalty program, Capita3Eats, eCapitaMall and eCapitaVoucher
- Mall round duties for in-mall Marketing Communication facilities inspection
- Educate mall retailers on eCapitaVoucher acceptance
- Provide first-level technical support for retailers on SMART terminal issue
- Managing partners’ loyal programme redemptions
- Handling of administrative duties
- Any other task as assigned by immediate supervisor/management
- GCE 'O' Levels and above
- Preferably with 1 or 2 years working experience in similar capacity
- A team player and possess a pleasant disposition
- High self-initiative and attentive to details
- Knowledge of local dialects is an advantage
- Required to work on 6 days rotating shifts including weekends and Public Holidays
- Must be computer literate, customer oriented with good communication and interpersonal skills
**Benefits**:
- Flexible benefits with comprehensive medical coverage for self and family
- Training and development opportunities
- Subsidised rates at Ascott serviced residences
- Strong advocate of staff volunteerism
- Wellness programmes
- Closing Statement:
- At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
-
Customer service Required in Singapore
1 day ago
Singapore Singapore Jobs Full timeOverview Join to apply for the Customer service Required in Singapore role at Singapore Jobs . Location: Central Salary Range: $2,500 - $2,700 Working Hours: Mon - Fri 8.30am - 6pm Job Description Handle enquiries (calls and emails) from the employers and employees. Assist to e-route digital forms and CRM cases to relevant team Job hunting ...
-
Administrative Assistant, Singapore
1 week ago
Singapore Moody's Investors Service Full timeMoody’s Singapore is looking for an independent self-starter with a positive approach, to help provide administrative support in the Singapore office. The role will provide high-level administrative support to several senior managers and assigned teams, including travel arrangements and expense management. ***Core responsibilities**: **Administrative...
-
West Singapore CapitaLand Full timeAbout Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. **Job Description**: The Job The key role is to provide assistance and...
-
Senior / Customer Service Assistant, Singapore
2 weeks ago
West Singapore CapitaLand Full timeAbout Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. **Job Description**: The Job The key role is to provide assistance and...
-
North Singapore CapitaLand Full timeAbout Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio spans across diversified real estate classes which include integrated developments, retail, office, lodging, residential, business parks, industrial, logistics and data centres. With a presence across more...
-
Singapore CapitaLand Full time**About Us**: CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio spans across diversified real estate classes which include integrated developments, retail, office, lodging, residential and new economy sectors such as business parks, industrial, logistics and data...
-
Customer Services Assistant
2 weeks ago
Singapore SINGAPORE BUSINESS GUIDE PTE. LTD. Full time**Job Opening: Customer Service Assistant** **Salary: SGD1,600 - SGD1,800 **5 days of work per week.** **The Company is the first wholesaler and retailer of alternative gourmet, organic, allergen and preservative free specialty foods in Singapore. Products and services offered include full comprehensive range of organic meat (beef, lamb and chicken), full...
-
Customer Service Assistant
2 weeks ago
Singapore Singapore Business Guide Pte Ltd Full time**Job Opening: Customer Service Assistant** **Salary: SGD1,600 - SGD1,800** **5 days of work per week.** **The Company is the first wholesaler and retailer of alternative gourmet, organic, allergen and preservative free specialty foods in Singapore. Products and services offered include full comprehensive range of organic meat (beef, lamb and chicken),...
-
Customer Service Officer
5 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Wanted Customer Service
24 hours ago
Singapore Singapore Jobs Full timeOverview Join to apply for the Wanted Customer Service - Assistant Team Lead role at Singapore Jobs . Responsibilities Opening and closing of POS system Check and update briefing notes Activate and deploy up to 10 - 16 staff per day Arrange for training or other admin for new trainees Inventory check and update Daily summary report Daily gallery checks POS...
