Service Helpdesk Agent

**Responsibilities**: - Help customers with technical issues - Document troubleshooting and problem resolution steps - Solve routine issues and escalate complex issues based on priority - Log all inquiries, incidents and requests from users into the ticketing system - Provide excellent customer services to ensure total customer satisfaction - Efficient time...

As a Call Center Agent, you will be the first point of contact for customers, providing exceptional service through inbound and outbound calls. - Handle customer inquiries and resolve issues with professionalism, empathy, and efficiency, ensuring customer satisfaction and maintaining a positive company image **Job Types**: Full-time, Part-time,...

**PINNACLE CREDIT SERVICES PTE LTD** Member of ACA International The Association of Credit and Collection Professionals **CALL CENTRE AGENTS** **Responsibilities**: - Collection of over-due accounts via phone calls - Reminder call to customers for payment and follow-up on over-due accounts - Perform administrative duties, payment arrangements and...

**Job Descriptions**: - Coordinate and arrange day-to-day operations and transactions for freight forwarding and other related activities - Manage job file creation, costing and other data entries - Communicate and coordinate with stakeholders - Handle and resolving disputes with client/agent - Ensure proper and timely billing / closing of all job...

**Responsibilities**: - Handle customer service hotline and provide first level of support - Provide quality customer service transactions. - Listen, probe and question in order to clarify and understand customer needs - Gather client and partner feedback to enhance customer experience - Any other ad-hoc tasks assigned **Requirements**: - O Level and...

**Responsibilities**: - Install, troubleshoot, diagnose, configure and maintain computer hardware and software. Basic networking knowledge will be an added advantage - To ensure the service and system are returned to an operational state as soon as possible. - Maintain documents for network system, software, hardware and User ID - Maintain all IT related...

Job ID: **DO-ITOPS-SD&SM-GM** **Job Type**: **Full Time** Job Classification: **Assistant / General Manager** Department: **Information Systems** Function: **Information Systems** **Location**: **Aljunied / Jurong** Years of Experience: **10** Job Responsibilities/Requirements: **Key Responsibilities** M1 is undergoing a Digital Transformation and we...

**Responsibilities**: - Install, troubleshoot, diagnose, configure and maintain computer hardware and software. Basic networking knowledge will be an added advantage - To ensure the service and system are returned to an operational state as soon as possible. - Maintain documents for network system, software, hardware and User ID - Maintain all IT related...

Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance. - Coordinate and liaise with relevant stakeholders to ensure issues/queries are followed up and resolved. - Enter details of all the interactions accurately in the designated interaction management system. - Maintain good soft skills throughout their interactions with...

**About Tradenet Services Pte Ltd (TNETS)** TNETS is one of the world's largest customs and trade compliance businesses with operations across the APAC region. With our headquarters in Singapore, we've been in the business for 16 years, declaring an estimated 1.8 million permits every year and clearing over USD 200 billion worth of goods per year,...