Application Ops Engineer
2 weeks ago
Providing primary operational technical support and assist the functional support teams.
- Improving complex operations (DRP, Migrations, Major maintenance etc.).
- Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)
- Reducing time-to-market by implementing CICD pipelines where possible.
- Managing technical issues, escalations and ensuring good level of delivery.
- Maintain, improve and standardize existing workflow processes and framework.
- Promoting knowledge sharing within the organization (trainings, documentations etc.).
- Bridging the gap between Dev and Ops.
- Maintain programmable code outlined in technical instructions and specifications for operating systems.
**Requirements**:
- On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.
- Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight saving time period in the year).
Functional:
- Experience in a banking environment in a plus.
Technical:
- Minimum 3 years of experience with UNIX environments.
- Minimum 3 years of experience in scripting languages such as Python, Powershell.
- Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes.
- Experience with task schedulers such as Control-M.
Knowledge about:
- CICD pipelines, ITIL practices, Agile practices, Lean.
- Observability tools such as Grafana, Kibana, Prometheus, AppDynamics or Dynatrace is a plus.
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