
Fulfilment Operations Executive
2 days ago
**Location**
Singapore, North East
**Job Type**
Full Time
**Salary**
$2,500 - $4,400 Per Month
**Date Posted**
8 hours ago
Additional Details
**Job ID**
133273
**Job Views**
32
**Job Description**:
Roles & Responsibilities
**Job Purpose**:
- Operations of intake, customer order fulfillment, inventory control, and returns/salvage processing in the Technology Logistics Center
- An advocate and operative of Positive Customer Experience (Consumer)
- Drive analytics-based operations efficiency
**PRIMARY DUTIES AND RESPONSIBILITIES**:
- Ensure that service requests are met according to Service Level Agreement (SLA)
- Maintain sense of both urgency and importance towards service request fulfillment resulting in positive customer experience
- Partner and co-ordinate with last mile couriers to ensure SLA delivery performance is met
- Lead and contribute in resolutions of Customer’s escalations or complaints
- Ensure customer returns and new products are processed timely
- Improve and maintain inventory and locator accuracy
- Ensure safe and secure storage of handsets in accordance with company guidelines
- Implement job aids, work instructions or training materials
- Publish and track performance metrics for operations. Perform root cause analysis and develop resolutions for lagging metrics
- Lead in the resolution of quality issues with key leverage on 8D, RCCA or CAPA methodologies
- Drive continuous process improvement through Value Stream Mapping (VSM)
- Work towards a process coach and SME
**QUALIFICATIONS AND COMPETENCIES**:
- Desired 5 years in a fulfillment or logistics environment
High fluency in use of Business systems, eg DAX, Search Engine, Biz Intelligence Tools
- Hands-on individual with clear verbal and written communication skills (English)
- Strong result and service bias
- Self-driven, achieving objectives in a fast paced, cyclical, ambiguous environment
- Handle pressures well
- Good organizing and follow-up skills
- Ability to multi-task and meet deadlines
- Process and detail oriented, delivering accurate work
- A team player in a diverse environment
- Possess strong analytical, problem solving skills
- Flexible to work on weekends and/or late nights due to consumer demand
- Open to development and growth opportunities
Tags
fulfilment
operations
executive
-
Operations and Fulfilment Executive
3 days ago
Singapore ACKCIO PTE. LTD. Full timeWe now help major clients in 40 countries across 6 continents monitor their projects with our technology. Ackcio was incorporated in Singapore in 2016, and has drawn investments from prominent investors including Wavemaker Partners, Enterprise Singapore, Accelerasia, Aletra Capital Partners, Foundamental, and EF. Our business is growing rapidly, and we are...
-
Fulfilment and Operations Executive
3 days ago
Singapore INTEGRATED PACKAGING SOLUTIONS PTE. LTD. Full time $40,000 - $80,000 per year**Key Responsibilities**: - Oversee the end-to-end order fulfillment process of various e-commerce platforms, ensuring timely and accurate delivery of products. - Coordinate with suppliers, logistics partners, and internal teams to manage inventory levels and stock replenishment. - Monitor and analyze operational performance metrics, identifying areas for...
-
Fulfilment Executive
2 days ago
Singapore .ZERO Pte Ltd Full time**Company Overview** For this role, you will be joining our team **Our Vision**:To improve the lives of everyone by having a Sterra product in every home. **Our Mission**:We make effective wellness products accessible for everyone to live to their fullest potential. **About the role** **Key Responsibilities** - Ensure customers receive their orders in a...
-
Fulfillment Operations Lead
2 weeks ago
Singapore NAS TEC PTE. LTD. Full time**Job Responsibilities **Fulfillment & Logistics Operations** - Lead teams of Fulfillment Executives working closely with internal and external stakeholders on daily end to end e-commerce fulfillment operations delivering the best fulfillment experiences to customers - Oversee 3rd party logistics and warehouses on daily operational performances ensure the...
-
Operations Executive
2 weeks ago
Singapore JARRONS & CO. PTE. LTD. Full time**Who are we?** Jarrons & Co is a rapidly growing distribution solutions provider for all babies & kids products. **What are we looking for?** We are looking for an Operations Executive (Orders Fulfillment) who possesses good attitude and can handle and respond promptly to customers’ enquiries. He or she must be able to listen actively and display...
-
Fulfilment Executive
1 week ago
Singapore BTV Group Pte Ltd Full timeThe role We have an exciting opportunity for a Full-Time Fulfilment Executive who is meticulous, has strong organisational skills and a team player. **Responsibilities**: - Perform daily operations involving logistics and inventory, which includes online order fulfillment, receiving and sorting of stocks. - Inspect incoming and outgoing goods for...
-
Fulfillment Operations Specialist
11 hours ago
Singapore beBeeRewards Full timeJob Description As a key member of our operations team, the Fulfillment Coordinator/Executive plays a pivotal role in ensuring seamless rewards fulfillment management. The primary objective is to provide exceptional support to the Fulfillment Manager and contribute towards achieving financial goals and departmental growth. Key Responsibilities: ...
-
E-Commerce Fulfilment Executive
3 days ago
East Region, Singapore DENWA PRIVATE LIMITED Full time $30,000 - $36,000 per yearBackgroundWe are an e-commerce business looking for a reliable and detail-oriented Fulfilment Executive to join our operations team in Kaki Bukit, Singapore. In this role, you will be at the heart of our order fulfilment process -making sure that every parcel gets picked, packed, and delivered on time. If you're organized, efficient, and thrive in a...
-
eCcommerce Operations Executive
3 days ago
North-East Region, Singapore Bhavna Pte Ltd Full time $80,000 - $120,000 per yearYou will serve as the key operational driver behind our e-commerce channels—managing day-to-day online platform operations (e.g., Shopee, Lazada, webstores), ensuring order accuracy, listing products, maintaining stock levels, and enabling smooth execution of promotions and fulfilment workflows. Execution first and proactive mindset is a must.This is a...
-
Operations/Fulfilment Operator
2 weeks ago
Singapore COMONE INT'L LOGISTICS PTE. LTD. Full timeJob Title: Operations/Fulfilment OperatorDepartment: Logistics / TransportationLocation: 4 PANDAN CRESCENT #02-09/10/11/12/13/14, SINGAPORE Employment Type: Full-timeReports To: Operation ManagerJob Description: We are looking for a detail-oriented and reliable Operations/Fulfilment Operator to support our logistics and warehousing operations. You...