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E-commerce Business Analyst

2 weeks ago

Singapore ACHIEVE TALENTS PTE. LTD Full time

**Competitive Salary + AWS + VB**:

- **Recognizable Fashion Industry**:

- **Hybrid**

A Global MNC Fashion Brand recognized around the world.

**About the Business Analyst role**:
As a Business Analyst, you will drive insights and connecting customer, sales, web analytics and logistics-data to optimize decisions. You work towards aligned and cross-functional goals, driving omni sales performance and customer centricity in all parts of your work. Maximizing OMNI profitable net sales, customer base, customer experience and day-to-day sales operations in your e-com markets. Planning, forecasting, and following up on selling in sales market together with commercial leads and sales market management.

**Key Responsibilities**:

- Full understanding of your sales situation through sales and customer behavior analysis
- Identify opportunities and threats for your sales markets based on biggest sales/customer impact and drive towards the team
- Drive total conversion based on customer need and behavior to optimize daily/hourly profitable selling by delivering insights and suggestions to sales market team and other relevant stakeholders
- Follow up on total sales market reduction strategy based on the regional strategy to optimize profitable short and long-term selling and customer growth
- Drive selling with products and logístical capacity as key focus areas
- Set sales plan together with E-com sales market manager on Sales, pcs/order and avg price on weekly and daily level
- Evaluate selling daily and hourly versus plans and deliver insights to relevant stakeholders (Commercial team, logistics, customer activation and regional merch)
- Evaluate and optimize commercial activations from a sales and profit perspective taking all costs into account including logistics reductions and other costs
- Drive new way of working within analytics in the sales and operations team connecting web, receipt, customer, and logistics data
- Provide analytical support to the full team to further develop its capabilities

**Key Requirements**:

- Min 5 years of experience with 2 years of E-commerce experience is an advantage
- University Degree in related field
- Strong analytical profile which can transfer complex analysis into easily actionable insights to all relevant stakeholders
- Previous experience within web analytics is a merit as well as Google Analytics skills
- Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration

**Additional Information**
- Location: Central
- Working Days: Monday to Friday
- Annual Leave: 16 days

**HOW TO APPLY**:
or call your friendly Consultant, **Elsa Adam, at 6590 9943 **for a confidential discussion.

Please indicate the below information in your resume:

- Current & Expected Salary
- Reason(s) for leaving
- Notice Period / Availability to commence work

**YOUR SUCCESS IS OUR ACHIEVEMENT**

**Notice**:
**Cessation of Collection of full NRIC Numbers**: