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Client Relations Executive

2 weeks ago

Orchard, Singapore AsiaMedic Full time

Overall Function
- To promote AsiaMedic’s medical services to premium clients in the target segment.
- Description
- Increase revenue and expand AsiaMedic’s patient base by capturing the potential market of China nationals living in Singapore.
- Build AsiaMedic’s brand awareness, appoint and develop different channels and partners to grow its potential patient base.
- Leverage existing professional networks and establish new relationships with premium clients through marketing and networking efforts.
- Provide premium services and build sustainable client relationships through understanding their medical needs and offering integrated healthcare solutions and treatment options.
- Co-ordinate all aspects of our clients’ healthcare journey, such as providing doctor recommendations, facilitating appointment booking, chaperone services etc.
- Act as a liaison between clients and healthcare professionals, and work closely with all levels of healthcare personnel to deliver the highest quality care and service.
- Develop and execute marketing initiatives across various platforms such as social media and events to drive AsiaMedic’s brand awareness and acquire new clients.
- Manage online content and marketing collaterals.
- Keep abreast of current affairs in the healthcare industry and analyse consumer trends to create successful marketing strategies and gain market share.
- Requirements
- Possess extensive network of premium clients.
- Demonstrated track record of providing exceptional service to clients.
- Excellent interpersonal skills and the ability to manage high expectations of client.
- Resourceful with excellent critical-thinking and problem-solving skills.
- Adept at using social media and digital marketing tools.
- Prior experience in the healthcare/medical industry is a bonus but not crucial.
- Other Information
- 5 days work week.