Customer Service Officer

4 days ago

Geylang, Singapore Search Personnel Full time

**Position : Admin Assistant**:

- **Location :Ubi**:

- **Working hours : : 5 days (Monday -Friday 8.30am to 6.00pm)**:

- **Salary (commensurate with experience): Up to $2500 + AWS + Medical + Dental**:

- **Duration : Permanent**:

- **Industry : Property management - Listed company**

**Main Responsibilities**
- Direct the customer to articulate the suspected fault through carefully designed questions
- Identify the issue encountered by the customer and revert to the person in charge (IT)
- Arrange appointment with the client for follow up
- Follow-up and update customer status and information
- Create and update records and databases with personnel, financial and other data
- Processing of financial documents, reports, statements and maintaining records.
- Coordinating office activities and operations to secure efficiency and compliance to company policies
- Managing all the administrative duties.
- Keep stock of office supplies and place orders when necessary
- Daily operation sales collection reconciliation and report.
- Daily Attendance Submission.
- Coordinating with external vendors, clients, staff and overseas suppliers on billing, delivery matters and reports.
- Perform any other ad-hoc duties as assigned.

**Requirement**:

- Minimum GCE ‘O’ Level
- Good command of spoken/written English and Basic computer MS Word/Excel
- At least 1 year preferred but not essential.

Joie Chang
AssociateConsulting Director
Reg no.: R2090601 | EA No: 13C6684

**Job Types**: Full-time, Permanent

**Salary**: Up to $2,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Professional development
- Vision insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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