Crew Management Partner

5 days ago

Singapore V Group Limited Full time

**Vacancy No**

VN14673

**Employment Type**

Permanent

**Location Country**

Singapore

**Work Location**

Singapore

**Who are V?**

As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.

**Overall Purpose of The Job**
- This role is accountable for the flawless delivery of crew management and crewing operations activities within the assigned fleet cell.

**Key Responsibilities and Tasks**
- Works closely with the Fleet Cell and the Crew Management Centre to ensure service delivery as per contract with the customers and escalate performance issues where required. This pertains to all stages of the customer journey, starting with onboarding new customers/fleets.
- Functions as the point of contact in escalation of all crew matters between the Fleet Managers and the Crew Management organization. Supports the Fleet Cell in managing the crew in respect of on board performance and procedures
- Ensures that Crew Management deliver upon the KPI’s agreed between customer, Fleet Cell and Crew Management, which includes budget ownership for crewing operations.
- Schedules and reports regular service performance and budget reviews in line with expectations agreed with the customer and recommend actions to support continuous improvement
- Responsible for the crewing elements of the budget, and reporting and negotiating with the customer in cooperation with the Fleet Manager.
- Proactively identifies crew retention risks and issues, and works with appropriate stakeholders to mitigate the risks and address issues
- Drives the diligent usage of ShipSure as “system of record” for all crewing activities
- Guides Vessel Coordinator in planning for crew changes
- Responsible for industrial relations for assigned fleet
- Assists HSSEQ in accident investigations related to crewing and the implementation of corrective/preventive action.

**What can I expect in return?**

V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.

**Essential**
- 5 years Maritime or Shipping industry experience knowledge as supplier, manager or owner.
- Excellent knowledge of all aspects of Crew Operations
- Demonstrable customer service mindset and experience
- Strong analytical skills
- Excellent organizational skills
- Strong collaboration and influencing skills with the ability to make change happen
- An effective and positive communicator and team player / leader

**Desirable**

**Applications Close Date**

25 May 2025

  • Crew Manager

    2 days ago

    Singapore SINGA SHIP MANAGEMENT PTE. LTD. Full time

    **JOB SUMMARY, ACCOUNTABILITIES AND RESPONSIBILITIES** - Liaise with owners, vessels and manning agents regarding the crew change planning - Maintain schedule and carry through plans on crew change - Check and approve monthly crew allotments and crew related payment invoices - Monitor crew P&I claims - Maintain and updating crew data - Participate in Tanker...

  • Assistant Crew Manager

    2 weeks ago

    Singapore BELSHIPS MANAGEMENT (SINGAPORE) PTE LTD Full time

    Assistant Crew Manager Job Requirements: 1. Minimum GCE A Level; 2. Minimum 4 years experience in Crew Manning duties 3. Knowledge of Microsoft Office (excel & words) & Outlook. Job Decription: - Sourcing for crew and arrange interview - Prepares crew change plan and rotation plan of re-hirable crew in consultation with principals and SI. - Prepares...

  • Crew Operations Manager

    3 days ago

    Singapore Salling Search Full time

    Crew Management - Crew Operations - Crewing **Crewing Operations Manager** *** We are partnered with a multinational shipping organization for a search of a Crewing Operations Manager, who will be responsible for effective and efficient crew management and crewing operations in the South East Asian region. The chosen person incumbent will also play...

  • Head of Operations

    2 days ago

    Singapore ASP CREW MANAGEMENT SERVICES LIMITED (SINGAPORE BRANCH) Full time

    Plan, co-ordinate the relief of all crew on board - Implement efficient processes and standards - Coordinate customer service operations and find ways to ensure customer retention - Ensure compliance with local and international laws - Manage contracts and relations with customers, vendors, partners and other stakeholders - Evaluate risk and lead quality...

  • Crewing Executive

    3 days ago

    Singapore K MARINE SHIP MANAGEMENT PTE. LTD. Full time

    Ensure incoming and outgoing invoices and related Crewing are monitored, followed upon, and approved as required. - Accounting/Crewing data and information entry into internal system. - Arranging of crew briefing both online and physical office visit. - Support and assist the Crewing Manager /Team leader in crew management and compliance to regulatory...

  • Crewing Executive

    5 days ago

    Singapore MAXWELL SHIP MANAGEMENT PTE. LTD. Full time

    Main Task in Crewing - Planner, Crew Planning / Rotation & Recruitment - Liaising with Various Manning Agencies on Crew Selection / interview process - Liaising with Local Port Authority (MPA/ICA/MOM/IRAS/PILOT OFFICE etc - Permit Processing (WP/EP/SP/) - Handing and Taking over Vessel Movement: - Correspondence with Crew Manning Agencies, Local Port...

  • Crewing Executive

    2 weeks ago

    Singapore HAI SOON SHIP MANAGEMENT PTE. LTD. Full time

    **Responsibilities**: - Interaction with crew on manpower/welfare. - Prepare necessary document for crew’s entry/departure from Port. - Ensure compliance with regulations from relevant authorities. - Manage/update crew's portfolio/personnel files and certification. - Prepare crew employment contracts and other recruitment documentations. - Knowledge of...

  • Senior Crew Executive

    1 week ago

    Singapore BELSHIPS MANAGEMENT (SINGAPORE) PTE LTD Full time

    Job Requirements: 1. Minimum GCE O Level; 2. Minimum 2 years’ experience in Crew Manning duties or in shipping industry 3. Knowledge of Microsoft Office (excel & words) & Outlook. Job Decription: 1. Reports to Crew Manager; 2. Prepares Crew change plan and rotation plan of rehire-able crew in consultation with the principals and...

  • Crew Manning Executive

    5 days ago

    Singapore BELSHIPS MANAGEMENT (SINGAPORE) PTE LTD Full time

    Job Requirements: 1. Minimum GCE O Level; 2. Minimum 2 years working experience preferably in Crew Manning or in shipping industry; 3. Knowledge of Microsoft Office (excel & words) & Outlook. **Job Description**: 1. Reports to Crew Manager; 2. Prepares Crew change plan and rotation plan of rehire-able crew in consultation with the principals and...

  • Senior Crew Executive

    2 days ago

    Singapore BELSHIPS MANAGEMENT (SINGAPORE) PTE LTD Full time

    Job Requirements: - 1. Minimum GCE O Level; 2. Minimum 2 years’ experience in Crew Manning duties or in shipping industry 3. Knowledge of Microsoft Office (excel & words) & Outlook. Job Decription: - 1. Reports to Crew Manager; 2. Prepares Crew change plan and rotation plan of rehire-able crew in consultation with the principals and...