Current jobs related to Travel Agency Manager - Singapore - RMR INTERNATIONAL PRIVATE LIMITED

  • Travel Management Specialist

    1 week ago

    Singapore TTM Travel Agency Pte Ltd. Full time

    The biggest asset of a service company is its people. At TTM Travel, we put our people at the centre of the business agenda. Over the past few years, the travel agency has met several challenges, but have successfully overcome them and emerged stronger. **Responsibilities**: - Plan, develop and implement a corporate travel policy - Track and manage the...

  • Travel Agency Marketing Manager

    4 days ago

    Singapore SKYLINE TRAVEL AND CONSULTING PTE. LTD. Full time

    Responsibilities and work content of travel agency marketing manager I. Job responsibilities: Market strategy formulation Formulate the overall marketing strategy and promotion plan of the travel agency to enhance brand awareness and market share. Market research and analysis Responsible for research on market dynamics, competitors, customer needs, etc.,...

  • travel agency manager

    6 days ago

    Singapore VOYZANT PTE. LTD. Full time

    Position Overview The Corporate Travel Agency Manager is a senior leadership role within a travel services organization, specializing in managing the corporate client segment. This position is responsible for developing and executing travel management strategies that meet client needs, drive efficiency, optimize cost, and ensure compliance with travel...

  • Travel Advisor

    1 week ago

    Singapore TTM Travel Agency Pte Ltd. Full time

    The biggest asset of a service company is its people. At TTM Travel, we put our people at the centre of the business agenda. Over the past few years, the travel agency has met several challenges, but have successfully overcome them and emerged stronger. **Responsibilities**: - Plan and sell transportations, accommodations, insurance and other travel...

  • travel agency manager

    5 days ago

    Singapore VOYZANT PTE. LTD. Full time

    Roles & ResponsibilitiesPosition OverviewThe Corporate Travel Agency Manager is a senior leadership role within a travel services organization, specializing in managing the corporate client segment. This position is responsible for developing and executing travel management strategies that meet client needs, drive efficiency, optimize cost, and ensure...

  • Travel Agency Project Manager

    1 day ago

    Singapore SINCERE HOLIDAY TRAVELS PTE. LTD. Full time

    Sincere Holiday Travels is a travel agency that focuses on inbound tourism and handles leisure and corporate guests. Our travel products include arranging accommodations, flights, land transfers, and many others. Other than our Singapore office, we have offices in Hong Kong and Guangzhou, China as well. With the expansion in Singapore, we are hiring...

  • Travel Consultant

    3 days ago

    Singapore WOLO TRAVEL PTE. LTD. Full time

    Job Summary: Key Responsibilities: - Identify and pursue new business opportunities in the travel industry - Develop and maintain strong relationships with travel agencies, tour operators, and other related businesses - Negotiate contracts with clients to ensure profitable partnerships - Collaborate with internal team members to develop marketing strategies...

  • Travel Consultant

    2 days ago

    Singapore BCD Travel Full time

    **Are you ready for a challenging and exciting endeavor that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills, competencies and experience and be part of BCD Travel Singapore's Corporate Operations team? If yes, you might be exactly the team member we are looking for.** **Your...

  • Travel Agency Manager

    1 week ago

    Singapore VOYZANT PTE. LTD. Full time

    **Position Overview**: The Corporate Travel Agency Manager is a senior leadership role within a travel services organization, specializing in managing the corporate client segment. This position is responsible for developing and executing travel management strategies that meet client needs, drive efficiency, optimize cost, and ensure compliance with travel...

  • Travel Agency Driver

    3 days ago

    Singapore SINCERE HOLIDAY TRAVELS PTE. LTD. Full time

    Sincere Holiday Travels is a travel agency focusing on inbound tourism and handling leisure and corporate guests. Our travel products include arranging accommodations, flights, land transfers, and many others. With the reopening of the travel industry, we are looking for drivers to chauffer our guests from the airport and to all around Singapore.Job...

Travel Agency Manager

2 weeks ago

Singapore RMR INTERNATIONAL PRIVATE LIMITED Full time

**Summary**:
Lead and grow the travel business end-to-end: sales, operations, product design, supplier partnerships, compliance, and team performance. Own the P&L and ensure exceptional customer experience across leisure, corporate, MICE, and inbound/outbound segments.

**Key Responsibilities**:

- **Sales & Business Growth**:Set targets, manage pipeline, drive B2B/B2C sales, key accounts, and channel partnerships; plan promotions and bundles.
- **Operations Management**:Oversee enquiries quotation booking ticketing invoicing after-sales; ensure SLA adherence and zero booking errors.
- **Product & Itinerary Design**:Curate packages, FIT/GIT tours, MICE programs; negotiate value-adds with airlines, hotels, DMCs, cruise lines, attractions.
- **Supplier & Inventory**:Source, evaluate, and contract suppliers; monitor rates, allotments, black-out dates, fare rules, and cancellation policies.
- **Customer Experience**:Handle VIP/complex cases, escalations, service recovery, and feedback loops; maintain high CSAT/NPS.
- **Financial Control**:Forecast and track revenue, gross margins, overrides, commissions; approve refunds/ADMs/ACMs; ensure timely collections and supplier payments.
- **Compliance & Risk**:Ensure compliance with **STB**licensing, **PDPA**data protection, travel advisories, insurance, and health/safety requirements.
- **People Leadership**:Recruit, coach, roster, and appraise consultants/ticketing staff; run training on GDS, fares, and service standards.
- **Technology & Tools**:Own CRM and booking stack; optimize use of **Amadeus/Sabre/Galileo**, mid-/back-office, e-payments, and reporting dashboards.
- **Marketing & Branding**:Coordinate digital campaigns, SEO/SEM, social content, partnerships, and trade shows.
- **Reporting**:Prepare weekly/monthly performance reports and actionable insights for management.

**Qualifications**:

- Diploma/Degree in Tourism, Hospitality, Business, or related field.
- **3-6 years**in a travel agency/tour operator with at least **2 years**in a supervisory role.
- Proficiency in a GDS (Amadeus/Sabre/Galileo) and ticketing/fare construction; strong Excel/Sheets skills.
- Solid knowledge of corporate travel policies, visa/permit processes, travel insurance, and crisis handling.
- Strong negotiation, communication, and stakeholder management skills; customer-first mindset.

**Preferred (Nice to Have)**:

- Experience in corporate travel/MICE and inbound Singapore products.
- Familiarity with APIs/OTA platforms, NDC, and dynamic packaging.
- IATA or equivalent certification.

**KPIs / Performance Metrics**:

- Monthly revenue & **gross margin %**:

- Lead-to-booking **conversion rate**:

- **On-time quotation**turnaround (e.g., within 24 hours)
- **Repeat booking rate**/ retention
- **NPS/CSAT**and complaint rate
- Booking accuracy (ADM/ACM incidence)
- **AR days**and on-time supplier payments

**Working Conditions**:

- Full-time; rostered hours including weekends/PHs during peak seasons.
- May require after-hours support for flight disruptions or group travel.