Director - Product Management

6 days ago


Singapore ZALORA SOUTH EAST ASIA PTE. LTD. Full time

7 years exp

**Roles & Responsibilities**

We are looking for a talented and experienced Director - Product Management to be part of our Regional Product Management team.

To be based in Singapore, we are looking for the right-hand person of the CTO that could define the product strategy for all of our markets in SEA. You will be working closely with not only the leads in the Engineering Team, but also with stakeholders from other teams including Revenue, Commercial, Marketing and Customer Service.

This is a unique, exciting opportunity to make a positive difference to our organisation and your career.

**Responsibilities**
- Ensure that the technology organization is a customer-centric team, focused on business needs and growth objectives
- Co-create and execute on a multi-year technology roadmap, strategy, budget, and resource plan for technology
- Design and implement a strategy for our customer-facing products such as the web shops and iOS and Android apps
- Responsible to work with relevant stakeholders (Revenue team, Commercial team, Marketing team, Customer Service team) to build and deliver a world-class shopping experience
- Manage escalation of risks, issues, and dependencies by making decisions and ensuring mitigating actions are successfully executed
- Coordinate, coach, and inspire a globally distributed set of teams
- Drive and deliver an aggressive product roadmap and vision to continually enhance our customer experience
- Partner closely with relevant stakeholders to refine and prioritize product developments every quarter
- Demonstrate tangible improvements in key time-to-market and customer experience KPIs
- Work closely with other teaches leads in the Engineering department to ensure the timely delivery of OKRs and the product roadmap
- Responsible for capturing opportunities to continuously improve our customer-facing products by identifying new use cases to input into our product backlog.
- Manages and communicates with key leaders on project status, key risks and issues.

**Requirements**:

- A degree holder. Possession of MBA degree, CS degree or related qualification is advantageous.
- Minimum 7 years of solid experience in product management for consumer-facing software products
- Able to manage an evolving product backlog and able to pivot on strategy and priorities when business needs arise
- Manage multiple stakeholders with compassion, confidence and exceptional clarity with regards to the product strategy and overall vision for your product
- A driven self-starter who is delivery focused and possesses strong communication, influencing and presentation skills
- Fluent in partnering with senior leadership and functional business partners to understand strategic direction and capabilities critical for success
- Ability to demonstrate conceptual thinking skills
- Can work confidently and collaboratively with cross-functional stakeholders of varying seniority
- Experienced managing Agile and Scrum teams to deliver technology solutions that meet customer expectations for timeliness and quality
- Can work independently, is pragmatic and enjoy high energy levels
- Thrive in a fast-paced environment and can adapt to various demands in a diverse culture

**What we offer**
- Integration into a highly-skilled, successful and ambitious team
- A versatile and responsible role
- The ability to make an immediate impact - we’re an agile company and your ideas and effort matter
- Fun & casual working atmosphere
- International mindset and close collaboration with management

**The ZALORA Story**

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.ZALORA SOUTH EAST ASIA PTE. LTD.


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