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Customer Service Associate

2 weeks ago

Singapore CAPITAL HUMAN RESOURCE MANAGEMENT PTE. LTD. Full time

Our Client, in the **Manufacturing Industry **located in the **East **has opening for **Customer Service Associate
**Responsibilities**:

- To manage and maintain all records of communications with customers either through log books or electronic data
- To coordinate with Production department in ensuring that shipments are done as committed in Sales Acknowledgement slips.
- To systematically track all customer orders and keep customer updated on their purchase orders, ensuring that their shipment is done per commit in Sales Acknowledgement.
- To facilitate quotation to customers.
- To facilitate, coordinate and assist Sales Manager to host customer visits to company.
- To visit customer on-site upon request or when the need arises.
- To conduct downstream Supply Chain administration (Full Spectrum)
- To generate purchase order for all required materials and supplies for company operation as requested.
- Liaise with sub-contractors on office and production maintenance (less machineries and production equipment).
- Coordinate with vendors to ensure that all purchased materials are delivered in a timely manner and per purchase order issued.
- When required, to request from vendors, quotation on required parts or supplies.
- To perform other appropriate task as assigned by the Managers.

**Requirements**:

- Diploma in any field
- Minimum 1 year of relevant work experience.
- Teamwork within team and across departments
- Effective time and stress management.
- Negotiation skills

the **FOLLOWING FORMAT **to facilitate the short listing process;

Attachment of **CV’s **in **MSWORD FORMAT**

Resumes please **INCLUDE**:

- Personal Particulars
- Education background
- Work experiences in point forms
- All Reasons for leaving
- Current and Expected salary
- Date of availability / Notice Period

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

**Chia Kim Wai Terry**

**Reg No: R23111838**

**EA No: 19C9570