Senior Facilities Coordinator

JLL supports the Whole You, personally and professionally.
Senior Facilities Coordinator
Work Dynamics - Integrated Facilities Management
**Providing onsite support**:
You are the Site Lead for the account. You are the main person to coordinate, facilitate and ensure all FM operations are conducted according to the contractual agreement and Scope of Work with the guidance of the Account Manager. You are the face of JLL on site. Client will approach and expected you to deliver their FM needs. You will do this by performing routine site inspections, 52 weeks planner to ensure all building processes and best practices are implemented and maintained.
Where can processes be improved? How can we save costs? These are questions that will be at the forefront of the team’s thinking. You, too, will always have an eye on this, contributing suggestions as they arise.
You will also lend the team a big hand by providing admin support including front desk duties, basic housekeeping, and appointment coordination. Also, part of your job scope is to hit key performance indicators and meet service level agreements.
Meeting the clients’ facilities needs
At JLL, we put client satisfaction at the front and center of everything we do. If you share our values, we will be more than happy to collaborate with you. In this role, you will be responsible for collaborating closely with clients and suppliers onsite to identify their facility-related enquiries and requirements. You are planning and budgeting skills will also be vital to the job, as you will take part in the procurement of vendors and services from time to time.
Making everyone safe and risk-free
Do you value workplace safety? If so, you will be a perfect fit for the job. In this role, you will ensure everyone’s health and safety by keeping safe workplace procedures in place and order. You will also be expected to conduct these procedures, as needed.
At the same time, this role puts you on the first line of defense against risks. As such, you will help implement and manage risk management programs and business continuity plans. You will also be expected to follow escalation and incident reporting procedures and comply with the firm’s guidelines and strategies.
Passion for service
Do you have a prior experience in facilities, property management, hospitality, or other related fields? Do you understand local occupational health and safety requirements, critical facilities, and vendor management? Are you knowledgeable in various property systems? You are what we are looking for
Collaborator
JLL’s unmatched excellence is only made possible by teamwork—a core value we want you to possess. As the Senior Facilities Coordinator, we expect you to guide and lead the Team and work well with others toward achieving targets. Likewise, you must have a proven history of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our ‘I am JLL’ core behaviours is also under your mandate.
Client focused enthusiast
It is important that you can easily interact with the general client staff and vendors to deliver efficient services. We will also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent and resilient communicator who always faces customers with a smile, even when times get rough occasionally.
**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is importan