Centre Manager

1 week ago

Singapore BLUETREE EDUCATION LEARNING CENTRE PTE. LTD. Full time

**Job Summary**:
**Key Responsibilities**:
**Centre Operations & Administration**:

- Oversee daily operations and ensure a safe, clean, and conducive learning environment.
- Coordinate class schedules, room usage, and teacher assignments.
- Ensure SOPs, policies, and administrative processes are followed.
- Manage inventory and procurement of centre supplies.

**Customer Service & Parent Communication**:

- Serve as the main point of contact for parents and students.
- Handle enquiries, registrations, trial bookings, and feedback.
- Build and maintain strong relationships with parents to support retention.
- Communicate class schedules, term dates, and key updates clearly and timely.

**Team & Staff Management**:

- Support recruitment, onboarding, and training of part-time and full-time staff.
- Monitor staff attendance, performance, and adherence to policies.
- Lead regular team meetings and ensure a collaborative working culture.

**Sales & Marketing Support**:

- Drive centre enrolments through effective lead conversion and upselling.
- Follow up with leads and trial students to support enrolment decisions.
- Coordinate centre-level events and parent engagement initiatives.
- Proactively engage with prospective parents to understand their needs and recommend suitable programmes.

**Requirements**:

- Diploma/Degree in Business, Education, or related field.
- Minimum 1 year of experience in a customer-facing or education centre role.
- Excellent communication and interpersonal skills.
- Strong leadership, multitasking, and problem-solving abilities.
- Proficient in Microsoft Office and basic administrative systems.

**Why Join Us?**:

- Supportive team culture with clear career progression pathways
- Engaged and passionate teaching environment
- Opportunities to contribute ideas and grow within the organisation

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