Singapore - Sales Operations & Administrative Executive

4 days ago

Singapore Shiseido Full time

**Singapore - Sales Operations & Administrative Executive**:

- Date: 17 Jan 2025
- Location: Singapore
- Company: Shiseido

**MAIN PURPOSE**

The Sales Operations & Administrative Executive will provide clerical and administrative support to the sales team in the Cosmetics & Fragrance Division. He/She must be highly organized, detail-oriented, and have excellent communication and customer service skills.

**KEY RESPONSIBILITIES**

Operations
- Provide administrative and operational support to Sales Manager
- Responsible for retailer new product listing, promotion templates and additional miscellaneous forms
- Manage team of Sales Representatives and ensure that the team has adequate product knowledge through product training and sales demonstrations
- Build and maintain effective relationships with key accounts/customers and establish strong in-store presence of brand/product
- Ensure inventory availability in distributors/customers according to the service level agreement
- Optimise efficiency of service and retail operations to improve productivity and management of inventory

Administrative
- Generate reports requested by sales team
- Processing returns from retailers
- Processing orders & FOC request from free standing store
- Managing retailers/vendors invoicing, creating & tracking POs & performing MIGO
- Providing monthly accruals of expenses incurred
- Assisting to submit retailers forms or request for the trade
- Consolidating field feedbacks on store issues & competitor updates
- Managing meetings and booking rooms
- Performing administrative tasks such as filing, photocopying, scanning documents etc.
- Maintaining client databases and updating customer contact information
- Managing product requisition & deliveries
- Maintaining regular inventory records & out of stocks update for trade
- Assisting with adhoc projects and job requests as needed

**REQUIREMENTS**
- Proven experience as an administrative assistant, sales support representative, or similar role, ideally minimum 2 years’ experience
- Strong written and verbal communication skills
- Proficient in Microsoft Office, with aptitude to learn new software and systems
- Excellent organizational and time-management skills and able to multitask
- Accurate data entry and attention to detail
- Have good analytical and creative problem-solving skills

**Job Segment**:Operations Manager, Sales Management, Sales Operations, Sales Support, Administrative Assistant, Operations, Sales, Administrative

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