Customer Support Engineer

3 days ago


Singapore THE VIKING CORPORATION (FAR EAST) PTE LTD Full time

**Job descriptions**

Minimax-Viking group is a leading fire protection company with more than 10,000 employees and have a presence in over 70 countries worldwide. Our products include fire sprinklers, valves, foam, Novec1230/ HfC227ea/ FM-200/ Inert gas suppression systems, Watermist and Fire Alarm & Detection Systems. We offer:

- 5-days work week. 8:30am to 5:30pm with one hour lunch break.
- Company transport from CCK MRT to office - CCK MRT
- Medical benefits
- 13 months + performance bonus

We are hiring the following positions in Singapore:
**Customer Support Engineer**:
**Main Duties:

- **
- Provide supports to distributors and customers.
- Generate hydraulic calculations for fire protection systems (Training will be provided)
- Generate quotations, prepare tender and bidding documents.
- Liaise with customers on pricing, stock availability and shipping information.
- Generate quotations, orders processing, invoicing & preparation of L/C documents.
- Work with sales, finance, warehousing personnel and other departments to facilitate the needs of the customer.
- Liaise with respective freight forwarders for local and export shipments and preparation of shipping documents.
- To follow up with customers for payment on overdue invoices.

**Requirements:

- **
- Degree or Diploma in Engineering.
- Computer-literate e.g Microsoft office etc.
- Fresh graduates are also welcomed to apply.



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