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Customer Support Engineer

2 weeks ago

Singapore Celestica Full time

Customer Support Engineer
Req ID: 94911
Region: Asia
Country: Singapore
State/Province: Upper Changi Road North

**RESPONSIBILITIES**:

- Participates as a member of a customer support team and acts as an interface between customers and the team.
- Communicates and acts upon customer requirements and issues in production meetings.
- Work closely with the engineering team for investigation on complex issues & its solution implementation.
- Commission new machine installation at customer site
- Troubleshooting of circuits, components, instruments and mechanical assemblies
- Reconfigurations of systems and changing of components in accordance to customers requests
- Able to read & interpret schematic electrical / mechanical drawings
- Handling stock purge and rework / return on faulty parts
- Monitor & track major projects of customer if necessary

**REQUIREMENTS**:

- Willing to be stationed at our client's premises at 8 Upper Changi Rd North Singapore 506906
- Diploma or Degree preferably in Mechatronics, Mechanical, Electrical, Electronics Engineering
- 3-5 years of work experience
- Prior work experience with front-end semiconductor equipment or related products highly preferred
- Able to comprehend mechanical and schematic diagrams
- Able to handle simple reworks within client's premises
- Able to commit to overtimes and willing to be on 24/7 standby for 2 weeks within a month

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

**COMPANY OVERVIEW**:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.

Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.