Head of IT Application Delivery and Support

1 week ago

Singapore CIMB BANK BERHAD Full time

**Responsibilities**:

- Strategy and Planning
- To form strategic partnership with Business Unit stakeholders and design innovative, optimal IT solutions for projects.
- To engage and provide consultation to Senior Leadership Team and Business Unit stakeholders on IS strategies and solutions so as to make sound decisions on technological investment
- Business Performance and Management
- Accountable for end-to-end delivery of all Non retail projects and to ensure that projects are run within budget and schedule and to manage project risks effectively.
- To plan and manage budget and expenses in-line with overall procurement guidelines, and to ensure alignment to business objectives
- Prepare the various management reporting as required
- Be the backup to the Retail Applications delivery & support counterpart.
- To collaborate effectively with Regional Group Technology (GT) teams, outsourced partners and suppliers to deliver high-valued services to Business Stakeholders
- People Management
- To ensure effective and efficient utilisation of non-retail resources and operate the team in a cost-effective manner
- To manage relationship with Technology Services (Infrastructure) teams so as to deliver best of class IT services to Business Unit stakeholders
- Champion the corporate culture and values through both practising and communicating.
- Regulatory and Industry Compliance
- To ensure industry best practices are adopted such as industry CIS hardening baselines, AWS Best practices.
- To maintain and ensure all SOP are aligned and up to date and all line 2 and line 3 requirements are fulfilled ie the CAR (Compliance, Audit, Risk) dimension is kept clean.

**Requirements**:

- Degree or Diploma in information technology, Management, banking & finance.
- Possess at least 15 years in IT Applications space preferably majority in Banking context.
- Minimum 10 years of Information System (IS) management experience with strong universal banking and technology domain
- Proven track record in delivering complex and innovative digital IT projects
- Certificate/Training on Problem solving methodology & Project Management qualifications such as PMP / & Application/Infrastructure support service frameworks like ITIL/COBIT / Agile Methodology, TOGAF
- Public Cloud skills and credentials in particular AWS is an advantage

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