UX Research Manager, Job Seeker

**Your Job**:
The Job Seeker UX Research team focuses on uncovering job seekers’ essential needs and helps innovate the end-to-end Job Seeker experience. As strategic partners with UX, Product, and Engineering, we’re shaping the future of the Indeed product experience. We’re curious thinkers who know how to gather and deliver insights to enable data-driven decisions. This is the most exciting time to be a UX team member at Indeed — to have an impact on critical moments in a job seeker’s journey to get
_the_ job.

As a UX Research Manager, you will lead a team of qualitative and mixed methods researchers who work with cross-functional product teams as they plan, design, build, deploy, and refine Indeed products.

We are looking for an experienced qualitative or mixed-methods UX researcher with a track record of building and nurturing teams who can help deeply understand job seekers’ needs and translate those into improved experiences. In this role, you will coach, mentor, and develop researchers as they seek to understand the “why” behind behaviors and attitudes of the wide variety of job seekers. These efforts will ensure the experiences we create are easy to use, useful, and efficient. You’ll be working on a highly collaborative research team that has researchers from a variety of disciplines.

Your primary responsibilities include:

- Manage, mentor and develop the abilities of 5-6 UX Researchers who support cross-functional product teams.
- Coach researchers on the design and execution of qualitative and mixed methods studies and identify opportunities for marrying qualitative and quantitative methodologies to tell a deeper story.
- Collaborate with senior stakeholders to understand business opportunities and to identify projects for the UX research team.
- Guide the development and delivery of impactful research that informs decisions across the product lifecycle.
- Partner with product, design, and engineering to influence the vision that drives our product development.
- Collaborate with peer Research Managers to identify connection points and build out a holistic understanding of different user types and their needs and expectations.
- Find creative and compelling ways to share and evangelize research and customer insights across the company.
- Set goals, measure success of research projects, and implement ways to continually improve.
- Forecast resource needs and grow the team to provide necessary capabilities and expertise.

**Who You Are**:

- 5+ years of hands-on experience as a UX researcher in a product development context.
- 2+ years of experience managing and developing a UX Research team.
- Expertise in qualitative research and knowledge of quantitative methodologies; able to determine and execute the right research method for the question at hand.
- Deep knowledge of a wide range of generative and evaluative research methods and strong experimental design and/or A/B testing skills.
- Track record of discovering, synthesizing, and socializing actionable insights that have influenced real product decisions and produced business impact.
- Expert in study design; able to maintain methodological rigor, while staying flexible and adjusting to changing timelines or priorities.
- Excellent communication, negotiation and collaboration skills.
- Excellent coaching and mentoring skills.
- Bachelor’s degree required but graduate degree preferred in design, psychology, business, human factors, cognitive science, computer science, human-computer interaction (HCI), related field, or equivalent experience

**Who we are**:
We are a fast-moving, data-driven UX team building the most popular job site on the planet. Our teams work in Seattle, San Francisco, Austin, Tokyo, Singapore and Hyderabad, collaborating with Product Managers and Engineering to deliver simple solutions to the real-world problems that job seekers and employers face everyday.

**Our Mission**:
As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

(*comScore Total Visits, September 2021)

**Salary Range Disclaimer**:
The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.

**Salary Range Transparency**:
Singapore 135,000 - 195,000 SGD per year

**Equal Opportunities and Accommodations Statement**:
Indeed is deeply committed to creating a workplace and global commu