Air Freight Customer Service

We are seeking a highly experienced Air Freight Services Director to lead and manage our airfreight operation team. The successful candidate will ensure smooth operations, deliver exceptional customer service, and maintain good relations with all customers and agents.The ideal candidate should have at least 2 years' experience overseeing a team and possess...

Roles & ResponsibilitiesResponsibilities:Booking of flights with airlines Arrange shipments with customers and contractors Maintain good relationships with both internal and external stakeholders Handle all customers' enquiries timely and effectively Work closely with internal operations to meet customer's requirements Ensure compliance with customer's...

Roles & ResponsibilitiesResponsibilities:Booking of flights with airlines Arrange shipments with customers and contractors Maintain good relationships with both internal and external stakeholders Handle all customers' enquiries timely and effectively Work closely with internal operations to meet customer's requirements Ensure compliance with customer's...

Roles & Responsibilities· Quote and propose air freight solutions to customers· Coordinate with airlines on rates and bookings· Liaise with customers on export shipment instructions and booking updates· Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc· Prepare job sheets for Operations to follow up· Check shipments status /...

This is an exciting opportunity to join a dynamic organisation offering its services to a range of industries. **Key Responsibilities for the Air/Ocean Export Customer Service Executive**: - Reporting and data entry - Quoting customers and follow ups - Organising collections and liaising with transport, airlines/carrier and warehouses. - Documentation and...

Roles & ResponsibilitiesRespond to customer inquiries regarding airfreight services, rates, schedules, and documentation. Coordinate with internal teams to ensure timely shipment processing. Assist customers with booking, pickups, and shipment tracking. Address and resolve customer issues professionally. Ensure compliance with airfreight regulations and...

Roles & Responsibilities Respond to customer inquiries regarding airfreight services, rates, schedules, and documentation. Coordinate with internal teams to ensure timely shipment processing. Assist customers with booking, pickups, and shipment tracking. Address and resolve customer issues professionally. Ensure compliance with airfreight regulations...

Roles & ResponsibilitiesRespond to customer inquiries regarding airfreight services, rates, schedules, and documentation. Coordinate with internal teams to ensure timely shipment processing. Assist customers with booking, pickups, and shipment tracking. Address and resolve customer issues professionally. Ensure compliance with airfreight regulations and...

**Roles & Responsibilities**: - **Offer and propose freight solutions to customers.**: - **Receive and arrange air export shipment bookings from customers.**: - **Coordinate shipment flow**:Arrange pickup. Book flights with carriers. Manage warehouse logistics. - **Monitor shipment status**:Check departure and status of booked flights. Handle recovery...

Quote and propose air freight solutions to customers - Coordinate with airlines on rates and bookings - Liaise with customers on export shipment instructions and booking updates - Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc - Prepare job sheets for Operations to follow up - Check shipments status / uplift - Job costing - Resolve...

Receive air import pre-alert and instructions from sales teams, customers and overseas agents - Monitor and process shipments (direct consignments, break-bulk console, e-commerce) to ensure on-time delivery - Provide updates to customers (flight status, cargo and delivery status, permit, POD, etc) - Declare relevant customs permits - Arrange for surveys...

Roles & ResponsibilitiesMinimum of 3-5 years' experience in air freight operations or customer serviceKnowledge of air freight documentation, systems and regulationsProficiency in Microsoft Office SuiteStrong communication and problem-solving skillsAbility to work under pressure and meet tight deadlinesDiploma or degree in Logistics, Supply Chain or related...

Roles & ResponsibilitiesMinimum of 3-5 years' experience in air freight operations or customer serviceKnowledge of air freight documentation, systems and regulationsProficiency in Microsoft Office SuiteStrong communication and problem-solving skillsAbility to work under pressure and meet tight deadlinesDiploma or degree in Logistics, Supply Chain or related...

Roles & Responsibilities Minimum of 3-5 years' experience in air freight operations or customer service Knowledge of air freight documentation, systems and regulations Proficiency in Microsoft Office Suite Strong communication and problem-solving skills Ability to work under pressure and meet tight deadlines Diploma or degree in Logistics, Supply Chain or...

**Role Purpose Statement**: Ø The incumbent will provide strategic direction to the international air freight vertical, delivering strategic and operational success within TCI Express Pte Ltd. **Main Accountabilities**: Ø Develop and implement business strategies for the Air Freight division to achieve sales and profitability targets. Ø Conduct regular...

Receive air import pre-alert and instructions from sales teams, customers and overseas agents - Monitor and process shipments (direct consignments, break-bulk console, e-commerce) to ensure on-time delivery - Provide updates to customers (flight status, cargo and delivery status, permit, POD, etc) - Declare relevant customs permits - Arrange for surveys...

Receive air import pre-alert and instructions from sales teams, customers and overseas agents - Monitor and process shipments (direct consignments, break-bulk console, e-commerce) to ensure on-time delivery - Provide updates to customers (flight status, cargo and delivery status, permit, POD, etc) - Declare relevant customs permits - Arrange for surveys...

About Our Company">Closed to the heart of the city, Crystal Freight Services PTE LTD is a well-established logistics company that has been serving the industry for many years.">Job Responsibilities">We are seeking an experienced Logistics Sales Professional to join our team. As a Logistics Sales Professional, you will be responsible for promoting Crystal...

Job Requirements:">We are seeking a highly motivated and organized individual to join our team as a Customer Service Agent - Air Freight at KWE-KINTETSU WORLD EXPRESS (S) PTE LTD.">Your Key Responsibilities Will Include:">">Providing exceptional customer service to meet and exceed customer expectations">Managing bookings from receipt to delivery, including...

Our Client, Logistics MNC, has an opportunity for a dynamic individual to join the team as an **Customer Service Executive, Air Freight. **RESPONSIBILITIES**: - Booking of flights with airlines - Arrange shipments with customers and contractors - Maintain good relationships with both internal and external stakeholders - Handle all customers' enquiries...