Implementation Consultant
2 weeks ago
We are looking for Implementation Consultant to join our Professional Services team in Singapore. This role works in a close, collaborative manner with System Librarians, Cloud Operations, and Product teams to provide the highest levels of customer service to Innovative customers.
About You - experience, education, skills, and accomplishments
- BSc in Computer Science, Engineering, or relevant field
- Understanding of XML, HTML, TCP/IP, Oracle DB and SQL
- Knowledge in computers and information systems
- Experience with Linux
- At least 5 years’ experience in developing or supporting enterprise software using any of the following J2EE,
- JSON, REST API, XML, Spring, Ruby, Oracle, Postgres databases, SQL, Apache and Tomcat web servers, Bash and
- Shellscript Linux scripting, Kubernetes and AWS cloud setup, OpenSSL, etc
- Experience working as Tier 1 level support and/or helpdesk function
It would be great if you are...
Working in library information technology industry
What will you be doing in this role?
In the short-term:
- Serve as a first line of technical Support for Polaris and Vega ILS customers
- Provide standby emergency response & support for System Down/Critical incidents
- Perform product configuration based on customer requirements including attending to customer service & change requests
- Change or fine-tune System related parameters
- Perform problem analysis and implement corrective and preventive measures to prevent recurrence
- Provide technical solutions & best practices
- Interact with internal departments (development, cloud, etc.) and customer
- Become a knowledge domain expert for Polaris and Vega software
- Provide online and/or on-site assistance and training to customers
With the option of moving into a more project based role where you will:
- Assist the Project Manager to assume ownership of implementation projects from initiation to close and be accountable for ensuring the ultimate success of the project.
- configure the system according to the business process requirements in compliance with Professional Services implementation methodologies and best practices, as well as achieving project milestones within the agreed project cost and timeline.
- provide workflow based training to customers
- assist customers with the testing of functional requirements, supporting issue resolution and refining the as-built solution configuration in an iterative, agile approach to meet business process requirements.
- Assist customers during Go-Live and provide Go-Live Support.
About the Team
Global Professional Services teams are experts in product and project implementations. We enable our customers to get the maximum value out of Clarivate software products and reach their business goals, accompanied by our expert advice, training, managed services and support.
We provide world-class services by consistently meeting customer satisfaction while continuously improving our organizational efficiency.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
-
Implementation Consultant
1 day ago
Singapore Qlik Full time**What makes us Qlik?** A Gartner® Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in...
-
Implementation Consultant
3 weeks ago
Singapore ELVEN GROUP PTE. LTD. Full timeRoles & ResponsibilitiesWe are seeking an experienced Implementation Consultant to lead and manage the implementation, optimization, and ongoing management of our system to meet client's accounting requirements. (The seniority of this role depends on the successful incumbent's experience)In this role, you will work closely with cross-functional teams and...
-
Implementation Consultant
4 days ago
Central Singapore FCS Careers Pte Ltd Full time**About the Company** Our Client is a global leader in enterprise asset management technology, delivering impactful analytics solutions for a wide range of industries. **Responsibilities**: We’re looking for a client-focused** Implementation Consultant** to lead client stakeholders through the post-sales product implementation process. - Lead discussions...
-
Implementation Consultant
2 weeks ago
Singapore cloudpay Full timeAbout CloudPay: CloudPay is the leading global pay solution and winner of GPA’s Payroll Software Supplier of the year award 2021. Listed as a top 100 software company by The Software Report, we provide all employee pay processes - including payroll, payments, and on-demand pay through our cutting-edge SaaS platform and mobile app. CloudPay draws on 25+...
-
Implementation Consultant
5 days ago
Singapore XCEPTOR PTE. LTD. Full time**The role**: Our client-facing Implementation Consultants are responsible for ensuring that key relationships with our clients are developed and maintained; assisting them from project inception to ‘go live’. They gather customer requirements by liaising with business teams to produce the right specifications, before configuring our product to meet the...
-
Implementation Consultant
3 weeks ago
Singapore GOOD JOB CREATIONS (SINGAPORE) PTE. LTD. Full timeRoles & Responsibilities[Job ID: 824085]We are looking for an experienced Implementation Specialist to collaborate with customers and internal teams to deliver tailored solutions that address business needs. You will manage complex implementations, serve as a trusted advisor, and facilitate communication between key stakeholders like Sales, Partners, and...
-
Implementation Consultant
6 days ago
Singapore Xceptor Full time**ABOUT XCEPTOR**: Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can...
-
Functional Implementation Consultant
7 hours ago
Singapore ASPIRE GLOBAL NETWORK PTE. LTD. Full timeFunctional Implementation Consultant Location: Singapore/ Mumbai **What we offer** - Competitive compensation - Opportunity to work on prestigious projects for global financial institutions - Co-working space filled with multinational companies / startups / entrepreneurs, located at the heart of Singapore and Mumbai - A collaborative, collegial and...
-
Senior Implementation Consultant
5 days ago
Singapore NEOXAM SINGAPORE PTE. LTD. Full time**ABOUT** As a leading financial software company, NeoXam delivers data management and transaction software solutions to financial institutions located in Europe, America, and Asia Pacific. Every day, NeoXam helps to process more than $14 trillion worth of assets for over 10,000 user accounts across the globe. **JOB DESCRIPTION** NeoXam Singapore is...
-
Implementation Consultant
2 weeks ago
Singapore Good Job Creations (Singapore) Pte. Ltd. Full timeJob Summary We are looking for a talented Implementation Specialist to join our team.This role involves being a trusted advisor, managing complex implementations, and acting as the technical and operational bridge between various stakeholders including Sales, Partners, and Customer Success. You will design and implement tailored solutions, API integrations,...
-
Implementation Consultant
2 weeks ago
Singapore Good Job Creations (Singapore) Pte. Ltd. Full timeJob Summary We are looking for a talented Implementation Specialist to join our team.This role involves being a trusted advisor, managing complex implementations, and acting as the technical and operational bridge between various stakeholders including Sales, Partners, and Customer Success. You will design and implement tailored solutions, API integrations,...
-
Implementation Consultant
5 days ago
Singapore Northern Trust Full time**About Northern Trust**: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...
-
Implementation Consultant
7 days ago
Singapore Northern Trust Corp. Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...
-
Senior Hcm Implementation Consultants
7 days ago
Singapore HTC SOFTWARE SINGAPORE PTE LTD Full time**Senior HCM Implementation Consultants [ Functional Roles ] **About the Position: **The Principal Implementation Consultant - Solution Oversight **is an expert and one of the most significant client-facing roles. They are responsible for creating a comprehensive architecture for the customer’s HCM solution and provide strategic direction throughout the...
-
Implementation Consultant Ii
2 weeks ago
Singapore Oracle Full timeImplementation Consultant II-220003VQ **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** **Key Objective**:Intermediate implementation professional who analyzes customer needs, configures the solution, and installs it at the customer site. **Preferred Qualification**: OR - Minimum two to...
-
Implementation Consultant
2 weeks ago
Singapore Nicoll Curtin Limited Full time**Location**: *** **Singapore** *** **Salary**: *** **72,000 - 96,000 SGD base** *** **Job Type**: **Permanent** *** Posted about 2 hours ago **Sector**: Change and Transformation**Contact**: Rishipal Singh- **Job Ref**: 44747Due to new business success, our SaaS consultancy client is looking to expand their team! This is a permanent role directly with...
-
Technology Implementation Consultant
1 week ago
Singapore SCIENTEC CONSULTING PTE. LTD. Full timeAbout the Job:">This Technology Implementation Consultant position plays a crucial role in shaping the future of student management technology.">Key Responsibilities:">Analyze user requirements and develop IT solutions that meet client needs.Lead the implementation and transition of the Student Management System.Provide ongoing support and maintenance for...
-
Professional Services
1 week ago
Singapore Datasearch Consulting Full time**Professional Services (Implementation) Consultant - Payments/Banking Solutions** **Singapore** **$80,000 - $100,000** Our client, a global technology company that specializes in AI based financial solutions, is presently hiring for a Professional Services Consultant to join their team in Singapore. The Professional Services Consultant is a client facing...
-
Junior Implementation Consultant
1 week ago
Singapore NEOXAM SINGAPORE PTE. LTD. Full time**Job Description **Responsibilities** - Accountable for high-impacting and challenging implementation projects, and acquire a global vision of the business processes at the world’s top financial firms - Provide best practice guidance to clients by leveraging technical expertise, NeoXam DataHub software knowledge and industry experience - Design,...
-
Technology Implementation Consultant
6 days ago
Singapore Wolters Kluwer Full timeKey Responsibilities - Coordinate activities and communication of technical requirements with internal and external teams - Troubleshoot client issues related to network, security, performance, database or other issues - Enter time and thoroughly track implementation project status changes - Perform data mapping from the client's system(s) - Assist in the...