Regional Program Manager

Are you ready for a challenging and exciting endeavor that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills, competencies and experience and be part of BCD Travel's Regional Program Management team? If yes, you might be exactly the team member we are looking for.

**Regional Program Manager**

As a Regional Program Manager you are responsible for managing all aspects of assigned client portfolio of global account(s) to include but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials, business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development and business continuance. You have direct accountability to BCD Travel or externally to the customer for the success of the contract or travel program across multiple countries across Asia Pacific.

**Your responsibilities**:

- Ensure 100% client retention and account profitability
- Increase revenues by means of Up-Selling and Cross-Selling through consultative approach, ensuring solution meet customer's needs
- Negotiate client contract terms and manage to all contractual terms
- Act as conduit and trusted advisor, share best practice and industry updates
- Coordinate all central communication across countries both BCD Travel and client's regional initiatives or interests
- Ensure timely settlement of customer P&Ls where required and necessary as per contractual obligation
- Develop and execute business plans, implement key deliverables and measure results
- Develop, measure and report on Service Level Agreements and Key Performance indicators
- Create and manage business improvement plans
- Manage new business implementations
- Establish and maintain relationships with clients at a multi-national level, stakeholders within BCD Travel and Advito, (global) suppliers and industry relations
- Create and manage to budgets and financials (includes billing, payment & profitability)
- Support operational and regional reporting requirements

**We're looking for you if your profile matches the following**:

- Minimum 3 years of account management experience in corporate travel or related industry
- Bachelor degree
- Fluent in Business English
- Experience in implementing and managing large market/global clients
- Thorough knowledge of travel industry technology and corporate travel operations
- Strong cultural awareness of Asia Pacific markets
- Knowledge of contract management
- Strong negotiation and analytical skills
- Ability to cross-sell company services and products and sell preferred vendors
- Ability to interact with all levels of clientele and influence decision makers
- Excellent oral and written communication skills, including public speaking and presentations
- Proficiency in Microsoft Word, Excel, and PowerPoint

**What we offer you**:
This is an exciting job within an international work environment. You'll be working with a great international team of colleagues. And, we offer you a competitive package, training, career development, flexible hours and a dynamic work environment.

**How to apply**:
Is this your next career move? Don't wait any longer. Create a profile in our job portal on our website and upload your CV and cover letter.

**Get to know us**
- **This position is not open to third-party recruiting agencies.**_

**Job Type**: Permanent

**Salary**: $7,000.00 - $8,000.00 per month

**Benefits**:

- Health insurance
- Work from home

Schedule:

- Monday to Friday