Data Analyst, Human Rights Solutions

LEVATE is seeking a Data Analyst with skills in data science and analytics to join our Advisory team in Hong Kong or Singapore and accelerate the development and growth of our human rights solutions and products.

**Who we are**

ELEVATE is the global market leader in ESG, sustainability, and supply-chain services. Our focus is on delivering ESG program effectiveness and impact to the world’s leading companies and their supply chains. We design, build, and manage data-driven, sustainability-linked programs that drive positive impact, with assessment, advisory, program management and analytics solutions. With 30+ offices globally (and still growing), we offer a unique opportunity to work on real issues that span the globe and positively impact people, communities, and the planet.

**Job overview at a glance**

Our human rights solutions are products/services that often require engagement with a variety of users and stakeholders, ranging from migrant workers to factory management to major global companies and civil society actors. They require an understanding of both human/user and tech needs. They cover numerous industries and geographies. Internal stakeholders may include software engineers, sales/marketing professionals, human rights consultants, and executive leaders. This role lies at the intersection of sustainability consulting and data analytics.

As we advance and scale our grievance mechanisms and help lines, we will need skills that can improve the data analytics side of them - from how data is collected, processed, and managed to how it is visualized, analyzed, and reported.

We are looking for entrepreneurial individuals who will be motivated by the opportunity to work in a rapidly growing and successful business at the cutting edge of sustainability, human rights, worker engagement, and data analytics and to partner with world-class leaders to take on some of the planet’s most pressing ESG challenges.

**Who you are**
- Passionate about sustainability and ESG issues, including business and human rights, social sustainability and supply-chain sustainability
- Passionate about innovative analytic solutions and data insights
- An entrepreneurial self-starter and continuous learner who is always innovating and 'getting things done'
- A structured problem-solver, critical and creative thinker, and effective communicator
- Motivated by working on complex challenges in a fast-paced, high-growth, dynamic work environment
- A team player who thrives in multi-cultural teams and contributes to a positive, open atmosphere

**Duties & Responsibilities**
- In partnership with the human rights solutions lead, manage the grievance mechanism/helpline offering operations and data reporting for clients globally
- Lead data management, visualization and reporting
- Support data management back-end CMS/CRM content and workflows and generate monthly data summary reports for ELEVATE’s grievance mechanisms;
- Customize helpline system reporting, utilizing data analysis tools such as Tableau, PowerBI, Python, and JavaScript, in alignment with client requirements / strategy and ELEVATE’s approach
- Engage internal stakeholders to maintain alignment and to execute on shared plans to define, develop, and scale solutions
- Uphold standards of ELEVATE platforms and systems, including project management systems, business development systems, and other processes

**Experience & Requirements**
- 0-2+ years of relevant experience
- Bachelor’s degree in data science, statistics, or related field; Master’s preferred
- Demonstrated passion for human rights or social impact; direct experience or education preferred
- Hard data analytics skills required, including familiarity with or ability to quickly master Zendesk, Tableau or other data visualization tools, JSON, and Python
- Fluent in written and spoken English
- Strong written and spoken communication and presentation skills
- Strong collaboration and interpersonal skills
- Ability to work virtually, one-on-one, and in a team
- Ability to influence without formal authority
- Capacity to work across different time zones and to hold meetings outside of regular local working hours

**Equal Opportunity Employer