Senior Account Director

7 days ago


Singapore Telstra Business Technology Centre Perth South Full time

**Employment Type**:Permanent

**Closing Date**:12 Sept 2025 11:59pm

**Job Title**:Senior Account director

**Job Summary**

**Focus of the Role**

As an Account Director, you nurture the relationships we have built with our clients, supporting them to partner with Telstra to unlock their business and technology challenges. You thrive of growing these relationships and identifying new ways for Telstra to address their strategic needs. Your ability to listen to and deeply understand our customers, combined with your understanding of Telstra’s products and services, sees you deliver exceptional sales moments with our clients. In doing so you contribute to high-value, highprofit sales solutions that directly contribute to Telstra’s growth.

**What We Offer**

Performance-related pay

Access to thousands of learning programs so you can level-up

Global presence across 22 countries; opportunities to work where we do business.

Other exciting applicable country-specific benefits to be shared as you progress

**What You’ll Do**

Telstra Enterprise - International Sales & Service provides sales and service support to Telstra's international customers.

As a Account Manager, you draw on expertise in customer account management, deep knowledge of Telstra’s capabilities and products, and leverage your relationship building skills to deliver the following responsibilities:

- Establish, grow and maintain strategic customer relationships through deep knowledge of their business and Telstra’s services/products that deliver exceptional customer experiences, contribute to high NPS and drive profitability.
- Contribute to or lead the development of customer contact/engagement plans that nurture and grow existing customer relationships in order to retain and grow core telecommunications and/or emerging technology revenue for assigned portfolios.
- Leverage strong interpersonal and negotiation skills to drive commercial, business and technical discussions with customers that present a compelling case for solutions, including articulation of business (Connectivity, colocation, digital infrastructures & security,) benefits to C-Suite executives and key stakeholders.
- Authentically engage and collaborate with stakeholders across Telstra (e.g. Business Development Managers, Solution Specialists, Functional Specialists) to identify, qualify and drive portfolio growth opportunities, seeking support, direction and insights in customer solutions in order to achieve revenue and profitability targets.
- Lead customer initiatives or components of initiatives (e.g. business advisory consulting, workshop facilitation, strategic planning sessions) that drive strategic business opportunities to Telstra and that have a significant degree of impact on portfolio retention and growth.
- Identify and act to address aged debtor risks within delegated customer portfolios, collaborating with relevant areas of the business to manage and resolve issues.

**About You**

To be successful in the role, you'll bring the following:

- Degree with 12-15 years of sales experience.
- Proven experience in account management, sales, or business development, preferably in a global context.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work collaboratively in a cross-functional team environment.
- Strong analytical and problem-solving abilities.
- Sales-driven mindset with a strong focus on achieving targets and driving revenue growth.
- Possess strong leadership skills to guide and influence teams and clients effectively. Extensive experience in Telco direct sales selling to Enterprise customers
- In depth knowledge and skills in selling Telecommunications connectivity to enterprise customers (IP VPN, SDWAN, MPLS, DIA)
- **Fluency in Mandarin is essential**for this role to ensure effective communication with Mandarin-speaking clients and stakeholders.

If you enjoy collaborating with different people and delivering amazing experiences for the customer, we want to hear from you

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.



  • Singapore CHEIL SINGAPORE PTE. LTD. Full time

    Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries. **Account Director/Senior Account Director The Account Director/Senior Account Director is experienced in developing and...


  • Singapore Progression Search Full time

    Our client, a Fortune 500 and S&P 500 global tech company, empowers businesses through secure, intelligent, and collaborative digital solutions. They are seeking a Senior Account Manager to grow their Managed Services business by acquiring new logos in the commercial sectors local accounts , and maximizing sales opportunities. Candidates with a strong track...


  • Singapore OLIVER - SEAPAC Full time

    **Job Title**: Senior Account Director **Location**:Singapore **A LITTLE BIT ABOUT THE ROLE**: OLIVER is a rapidly expanding creative services agency with a twist - we provide our clients with bespoke dedicated agencies that operate from within their offices. We are building a team of individuals who have the ability and confidence to learn on the job and...


  • Singapore SPURWING COMMUNICATIONS PTE. LTD. Full time

    **Senior Account Director/Associate Director - Sustainability, Spurwing Communications At Spurwing, we have created an environment that helps our people be better every day. If you’re seeking a company that values curiosity, initiative and bold perspectives to shape the future of communication in the healthcare, nutrition and sustainability sectors then...

  • Account Director

    2 days ago


    Singapore ANTICS HOLDINGS PTE. LTD. Full time

    If you love advising and guiding clients, are passionate about creative and communications industry, pushing ideas and strategies, explore joining us as an Assistant Account Director / Account Director As the Assistant Account Director / Account Director, you will have the opportunity to strategise and boost the client’s experience with the Company, to...


  • Singapore Dentsu Aegis Network Full time

    The purpose of this role is to lead and grow client accounts. They will own the day-to-day client relationship including implementation of the strategic vision for the client, management of financial targets and building a trusted relationship with the client. Job Title: Account Director/Senior Account Director **Job Description**: Key responsibilities: -...

  • Account Director

    2 weeks ago


    Singapore ASPIRE GLOBAL NETWORK PTE. LTD. Full time

    Our client is looking for a passionate **Account Director **or **Senior Account Director **based in Singapore to develop key client relationships within the APAC region and lead growth and activation delivery **The Role as Account Director** - Take charge as client lead for a well-known sports FMCG brand and other accounts, providing strategic...

  • Account Director

    1 week ago


    Singapore Reson8 Asia Full time

    Join to apply for the Account Director role at Reson8 Asia.Posted on: 8 Aug 2023 | Filed under Careers, UncategorizedAs an Account Director, you will be responsible for managing relationships with Reson8 clients and acting as the senior point of contact. Your role includes coordinating resources for projects, developing strategic operational plans, and...

  • Account Director

    2 weeks ago


    Singapore WeAreAspire Full time

    Direct message the job poster from WeAreAspire Business Director, Singapore at WeAreAspire | We are hiring Our client is a growing boutique B2B PR agency in Singapore, specialising in Financial Services, FinTech and ESG/Sustainability and they are looking for an Account Director for their Singapore team focused on Finance. Are you passionate about working...


  • Singapore ZENO COMMUNICATIONS SINGAPORE PTE. LTD. Full time

    **Senior Account Director, Technology & Corporate** Zeno Group is a fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our purpose to “champion the courageous to achieve...