Chief Client Officer, South Asia

2 weeks ago


Singapore Mercer Full time

We are seeking a talented individual to join our regional team in Asia at Marsh. This role has flexibility on location within Southeast Asia, where Marsh has presence, and welcomes applications from across the region. This is a hybrid role that has a requirement of working at least three days a week in the office. Reporting to the Chief Client Officer, Asia, this role has been established to provide the organization’s key clients with a senior level contact to collaborate with them on their strategic risk issues to deepen, broaden, and institutionalize relationships between the two organizations, reduce at risk exposure and increase opportunities with these key clients, all of which are key to the Marsh's growth efforts within South Asia. This role will specifically work with key strategic contacts within Marsh's top 50 clients to develop, maintain and build these relationships with a key objective of growing and expanding business with these organizations. This role will also focus their efforts on developing new business with defined key organizations in country as well as from a regional perspective. We will count on you to: Focus on the growth of existing & new large clients in Asia as defined by the business, effectively working as the Client Executive on these nominated accounts to develop, build and maintain relationships with senior level decision makers.Support the Risk Management (RM) & Corporate & Commercial segment leaders with specific clients to maintain regular contact and discussionsWork with various parts of the organization to ensure similar engagement from Client Executives (CE) with clients including professional account management and system adoption organizationsEnsure engagement of other key areas of the organization including Digital, Industry, Specialty, Employee Benefits and Marsh AdvisoryDevelop and deliver strategic account plans including a focus on international expansion opportunities as well as market strategyConduct annual in-person satisfaction evaluation and follow-up on all Client Survey resultsEngage in active involvement in all offensive and defensive RFPs in excess of US$100K.Works as an objective sounding board for the client to surface and escalate potential issues and conduct exit interviews and “After Action” reviews with lost clientsExtend, broaden and accelerate opportunities with other business lines under Marsh McLennan Companies to realize increased client engagement and revenue growthDeliver targeted Marsh/MMC Intellectual Property as appropriateWhat you need to have: Progressive professional services and client industry experience over a minimum 15-year career, with a record of driving client retention and growth directly with clients at the senior executive levelInsurance and related industry experience preferredExcellent influencing and persuasion skills with the ability to drive activities and growth across various areas of the organization.Dedication to quality in all aspects of your work performance and client services, with a passion for excellenceSolution focused approach and attitudeEffective interpersonal and negotiation skills; a team player who naturally maintains solid working relationships with colleagues and other relevant stakeholdersCompelling communication style; able to effectively associate with various audiences, adapting your approach as appropriate. Sound listening and comprehensive skills a must.Dedicated to professionalism and providing high-level client service to exceed client expectationsAbility to work independently with limited supervision and manage a fast-paced workloadWhat makes you stand out: Strategic Leadership. Defines, evaluates, and communicates long and medium-term objectives for defined clients. Focuses activities on the achievement of a vision or desired long-term outcome.Results Focused. Expertise in delivering quality and consistently strong resultsCommunication and Influence. Conveys written and verbal messages effectively to various audiences, adapting approach as appropriate. Displays sound listening and comprehensive skills.Innovation. Develops new and alternative approaches to existing practices, creates new or improved processes, solutions, products, and services. Maintains an openness to experiment with alternative approaches.Collaboration. Acts as a connector across the organization, bring colleagues together to bring the best of the enterprise to client solutions.Decision Making. Identifies and understands issues, problems, and opportunities. Compares data from different sources to draw conclusions. Uses effective approaches for choosing a course of action or developing appropriate solutions. Takes action that is consistent with available facts, constraints, and probable consequences.Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create



  • Singapore Marsh Full time

    We are seeking a talented individual to join our regional team in Asia at Marsh. This role will be based in Singapore. This is a hybrid role that has a requirement of working at least three days a week in the office. Reporting to the Chief Client Officer, Asia, this role has been established to provide the organization’s key clients with a senior level...


  • Singapore HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...


  • Singapore SCOR SERVICES ASIA-PACIFIC PTE. LTD. Full time

    We are looking for a Valuation Actuary to join the South Asia L&H Actuarial team. This exciting role places you in SCOR’s South Asia L&H valuation team. The team performs valuation activities for the South Asia macro-market, covering 3 offices writing business in c.20 countries. As a member of the team, you will support key valuation tasks and work...

  • Office Clerk

    7 days ago


    Singapore CHOYA UMESHU SOUTH EAST ASIA PTE. LTD. Full time

    CHOYA UMESHU SOUTH EAST ASIA PTE LTD located in 60 Kaki Bukit Place is seeking an Office Clerk on permanent position. Job discriptions are as below. - Management of Orders (Sales & Purchasing) with Customers and Japanese logistics team in English - Customers Support (Mail or Phone) - Management & Creation of monthly documents - Management of stock of office...


  • Singapore SOMPO HOLDINGS (ASIA) PTE. LTD. Full time

    **Asia Chief Risk Officer **Role Description - Overview The Asia Chief Risk Officer (CRO) will play a key role in supporting the continued expansion of retail and commercial businesses in Asia-Pacific, a key region in the strategic growth plans of Sompo International. The Asian CRO will be responsible for promoting and monitoring the resilience of the...


  • Singapore AIG Full time

    Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse...


  • Singapore COFACE SERVICES SOUTH ASIA PACIFIC PTE. LTD. Full time

    **Mission**: To prospect for new profitable Korean clients (directly or through Partner/Intermediaries) in order to increase and close sales opportunities under the Korean Desk segment, thereby maximizing revenue and profitability for Korea Desk. Build and develop sustainable and trust-based broker relationships, leading to Coface being the preferred...


  • Singapore Hays Full time

    **Your new company** This well established Broking firm is hiring for a Chief Executive Officer, based in Singapore. **Your new role** As part of this role, you will be responsible for the management and direction of the company towards its primary goals and objectives. Working with the Board of Directors and General Managers, you will adopt a strategic...

  • Associate Director

    6 days ago


    Singapore HSBC Full time

    **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Global...

  • HR Business Partner

    2 weeks ago


    Singapore APCO Worldwide Full time

    APCO Worldwide is seeking a Human Resources Business Partner to be based in our Singapore office, to support the South East Asia team. The HRBP will partner with regional management and the global HR team to provide full operational HR support as required by the business. **Primary Responsibilities**: - Primary point of contact for assigned internal client...