Assistant Officer, Customer Service

2 weeks ago


Singapore Posh Full time

The Seletar Mall team is looking for suitably qualified individuals to join us as Customer Service member.

**Responsibilities**:

- Manage day to day operations in the service counter
- Maintain a high level of staff’s service standards
- Attend to shoppers enquiries and all aspects of customer service
- Perform centre promotions related activities such as gifts redemptions etc
- Manage a team of 3 other team members and reports to Marketing Manager

**REQUIREMENTS**:

- Minimum GCE ‘O’ Level
- 2 years of experience in shopping mall or hotel concierge service is preferred
- Computer literate
- Possess good leadership qualities and interpersonal skills
- Customer oriented with good communication & interpersonal skills
- Able to work on shifts, weekends & Public Holidays



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