Customer Service and Office Support Assistant

1 week ago


Singapore E2M SEARCH PTE. LTD. Full time $30,000 - $90,000 per year
  • Stable MNC

  • Newly created role

  • Nice working environment

Due to company's expansion, our client is looking for a permanent Part-time Customer Service and Office Support Assistant. Tues, Wed and Thur - 8.30am to 5.30pm

You will be responsible in:

  • Overseeing daily office operations and providing administrative and customer service support to the APAC Customer Service team.
  • Maintain and update customer records in SAP in coordination with the commercial team and clients, ensuring data accuracy.
  • Perform master data creation and management in SAP in line with internal standards.
  • Support the end-to-end order fulfilment process, including order entry, confirmation, and communication with internal teams and external customers.
  • Coordinate with Operations for accurate preparation of shipping documents and ensure regulatory compliance.
  • Provide general administrative assistance to the Customer Service team.
    Maintain organized filing systems and records for the Customer Service Department.

To be successful , you should have a Diploma/ Degree with at least 2 years of relevant office administrative or customer service experience. Will be a PLUS if you come with medical device / pharmaceutical industry background.

You should come with:

  • Strong communication, interpersonal skills

  • Proficiency in SAP and Microsoft Office

. Excellent customer service skill

  • A self-starter with the ability to multi-task, prioritize work and pay close attention to details

  • Open minded, flexible, and ready for challenges



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