Customer Service Officer
2 weeks ago
Responsibilities:
- Deal with customers and transporters to arrange for local shipment delivery.
- Handle air and sea shipment booking with freight forwarders.
- Handle customers’ complaints and conduct investigations (if any)
- Update and submit daily/monthly reports to customers.
- Handle import and export permit declaration
- Prepare simple draft logistics billings.
- Handle ad-hoc task upon customer request (if any)
- Other ad-hoc operation duties as assigned.
Requirements:
- Minimum O’level or related Certificate in Logistics Management
- Minimum 2 years of working experience in 3rd party logistics will be an advantage.
- Proficiency in Microsoft Office
Benefits:
- Pleasant working environment
- Good staff welfare
- Attractive remuneration package
- Variable bonus & AWS
- Medical & dental benefits
- Transport allowance
- Transport pick-up near Clementi MRT station provided.
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