
Customer Service Officer
7 days ago
Responsibilities:
- Provide excellent customer service to shoppers and visitors
- Attend to queries and feedback from shoppers and tenants
- Assist in customer loyalty programmes and redemption of reward programmes
- Play an active role during promotions and marketing campaigns
- Any other duties as assign by the Centre Management Office.
Requirements:
- Minimum GCE 'O' Levels or equivalent with 1 year experience in retail or hospitality industry in a customer service role
- Familiar with MS Office- Word and Excel
- Possess excellent communication and interpersonal skills
- Pleasant personality and service oriented
- Able to work 6 days work week on rotating shifts (including Sat, Sun and Public Holidays)
Microsoft Excel
Concierge Services
Interpersonal Skills
Customer Loyalty
Hospitality Industry
Marketing
Data Entry
MS Office
Good Communication Skills
Communication Skills
Excel
Team Player
Customer Service
Hospitality
Customer Service Experience
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