Major Accounts

1 week ago

Bukit Merah, Singapore Hospilite - Singapore Full time

We are looking for an experienced **Accounts Receivable (AR) Manager** to oversee major account/s in our expanding BPO company. This role involves leading a team of call agents, managing and reviewing outstanding bills, and ensuring collection performance meets client expectations. A strong understanding of AR processes, billing cycles, and aging reports is crucial for success in this position.

**Key Responsibilities**:

- **Team Management**: Lead and oversee a team of call agents to drive collection efforts and meet performance targets.
- **Billing & Collections Oversight**: Monitor and review outstanding accounts (30 to 180 days), ensuring effective follow-ups and timely recoveries.
- **Performance & Compliance**: Implement collection strategies to achieve client-set goals while ensuring compliance with company policies and industry regulations.
- **Client Relations**: Act as the primary liaison for the major account, providing regular updates, addressing concerns, and maintaining a strong working relationship.
- **Reporting & Analysis**: Track collection performance, analyze aging trends, and prepare detailed reports for internal and client review.
- **Process Optimization**: Identify inefficiencies in the AR process and recommend improvements to enhance recovery rates.

**Qualifications & Skills**:

- **Education**: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
- **Experience**: Minimum [3] years in AR management or a related financial role.
- **Leadership**: Proven experience managing a team in an AR or collections environment.
- **Technical Knowledge**: Strong understanding of billing processes, aging reports, and collection strategies.
- **Analytical Abilities**: Ability to interpret data, develop insights, and adjust collection strategies accordingly.
- **Communication & Negotiation**: Excellent interpersonal skills to engage with both internal teams and external clients professionally.
- **Software Proficiency**: Familiarity with AR management systems and Excel (or other reporting tools).

If you’re a results-driven AR professional looking to take on a leadership role in a dynamic and growing company, we’d love to hear from you.

**Job Types**: Full-time, Permanent

Pay: $3,500.00 - $6,000.00 per month

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

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