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Telesales Executive
2 weeks ago
Our Client is an established company in Singapore, who is seeking to recruit a Telesales Executive.
**Telesales Executive
**Responsibilities**:
1. Telesales sales achievement (Individual)
- Achievement of sales target set by the company
- Develop effective Sales pitch based on promotion, policies and product updates.
2. Telesales administration
- Resolve escalated complaints from customers, customer service, sales support team and other sales streams.
- Work around the CORE VALUE (Customer Focus, Challenger Spirit, Team work, Integrity and Person Excellence.
3. Customer Experience
- Resolve escalated complaints from customers, customer service, sales support team and other sales streams.
- Be Company Ambassador.
- Implement company’s Customer Experience policies amongst TeleSales teams (Inhouse and outsource).
**Job Requirements**:
- Diploma in any profession with at least 1 year of experience in telemarketing or GCE 'A' level with at least 6 months' experience in sales
- Knowledge of internet technology
- Customer service oriented, target driven and challenge seeking
- Possess good communication skills and proficient in English language
- Ability to build rapport with customers and understand their needs
- Effective team player
- Effective interpersonal skills. Able to relate well to people at all levels
- Good communication and listening skills and able to build rapport and trust with customers
- Lively, energetic, dynamic individual with friendly disposition
- Able to perform in a fast-paced environment and work under pressure
- Able to work shift, weekends and public holidays
JJ Consulting Services
EA Licence No.: 12C6207
