Change Manager, Service Integration

Singapore
- Operations
- Global Wealth Management

**Job Reference #**
- 261846BR

**City**
- Singapore

**Job Type**
- Full Time

**Your role**
- Are you an experienced change manager with a track record of delivering process and operational change? Do you have a knack for connecting the dots and identifying hidden opportunities for creating value? Do you want to play a key role in the drive to operational excellence and bringing the right ideas to life?
- We’re looking for a Change Manager to:
- manage the delivery of the change pipeline for the function, and identify opportunities to create value and scale efficiencies across initiatives
- represent the function in change discussions and facilitate the implementation of efficient and scalable operational processes
- drive operational excellence and work with the function to as we continuously simplify, optimize, digitalize and automate our processes end-to-end
- take ownership for developing connections that will help deliver the best outcomes for the function/bank and our clients
- create an environment where people thrive together and collaboration is the de facto means to accomplish more than they could apart, and support the team to disrupt, improve and evolve ways of working where necessary
- raise the team’s profile across GWM COO by building out and growing our service catalogue

**Your Career Comeback**

**Your team**
- You’ll be leading the Service Integration team within the Proximity and Hub Services team in GWM COO in Singapore focusing on supporting critical business changes across the Singapore and Hong Kong booking centers. As a change manager, you will play an important role in sustainability and growth of GWM COO processes.

**Your expertise**
- ideally at least 10 years of experience in managing changes & projects and leading operational processing, preferably in the financial services industry / wealth management business
- strong risk and control mindset, process oriented with a structured and logical approach to analysis and problem solving whilst bringing a clear digitalization mentality across all changes
- excellent interpersonal, communication, presentation, and facilitation skills, coupled with ability to build networks and partnerships at all levels
- strategic and forward thinking approach to challenges with strong influencing, negotiation and persuasion skills
- sound judgement and attention to detail, with ability to troubleshoot independently, drive multiple changes/projects and effectively manage priorities in a fast-paced and ever-changing work environment
- passionate and resilient individual with ability to thrive in ambiguity

**About us**
- UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
- With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Contact Details**
- UBS Recruiting Singapore

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.