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Operations Associate

2 weeks ago

Kallang, Singapore SNAPHUNT PTE. LTD. Full time

1 year exp

**Roles & Responsibilities**

**The Role**

**Location**:Singapore

**Type**:Full-time, Permanent / Contract (min. 3mths)

**ROLE DESCRIPTION**
- Homage is looking for a Senior Operations Associate (Supply) strongly aligned with our mission to transform the way people get access to personalized home care.
- You will be responsible for the recruitment and engagement of our Care Professionals (nurses, caregivers and therapists) and drive the Supply Strategy and Operations in the region while overseeing the care delivery process. This involves identifying the opportunities and addressing the challenges of growing the Homage CarePro pool in Singapore, working with the Supply Manager to drive business metrics and execute the Homage strategy on the ground. You should be a strong operator capable of independently running operations with a bias to action in driving new initiatives.
- In this role, you will also serve as the voice and ambassador of our CarePros, working closely with the other operational teams to maintain top-notch quality care for our customers.

**RESPONSIBILITIES**
- Oversee and facilitate recruitment, on-boarding and engagement activities of our CarePros while aligning and working closely with the other Operational teams
- Proactively identifying and managing innovative ways of lead generation to onboard new CarePros that cater to Homage’s business needs
- This role has the potential to grow to a Senior Operations Associate depending on performance from the individual

**Ideal Profile**

**SKILLS & EXPERIENCE**
- 1-2 years of professional experience, ideally in start-ups, operations, recruitment or community engagement (Fresh graduates are welcome)
- Self-motivated, proactive, hands on and able to work autonomously
- Demonstrable track record in operations with ability to multitask effectively and adapt quickly to a fast-paced start-up environment
- Strong interpersonal and written and verbal communication skills
- An undeniably positive attitude, extreme dedication, and ability to act as a role model to Homage and its values
- Understanding of the healthcare industry with a passion for caregiving is a major plus

**In other words,**
- You are highly-motivated and want to create huge impact in a fast-growing startup
- You are a go-getter who is able to work independently
- You enjoy making day-to-day operations efficient and love finding better ways to improve productivity and “keep the lights on”

**What's on Offer?**
- Opportunity to make a positive impact
- A role that offers a breadth of learning opportunities
- Work alongside & learn from best in class talent

**About us**

Homage is an award-winning personal care solution that combines curated and trained care professionals with smart technology to manage and provide on-demand holistic home and community-based caregiving to seniors and adults, allowing them to age and recover with grace, control and dignity.

As a leading care services provider, Homage’s core services include Care Assessments, Activities of Daily Living (ADL) assistance, Home Nursing Procedures, Home Rehabilitation services, including Physiotherapy, Speech Therapy and Occupational Therapy, as well as Home Medical services.

Operating in Singapore, Malaysia and Australia, Homage works with care recipients with a range of mobility and medical conditions, including chronic and terminal illnesses such as Dementia, Stroke, Parkinson’s and cancer, helping them be more mobile and functional as well as providing social and personal care. Homage has previously collaborated with government, health and financial organisations to distribute and deliver home - and community - caregiving services.

**Ref: J35H6T6ZED**

The Employer

Snaphunt is a AI enabled hiring platform that leverages technology to source, screen, and shortlist talent with a skills and culture fit for our clients open roles.

We are fundamentally changing the way middle-senior level white collar professionals find jobs and companies hire their specialist talent and are making hiring more convenient, transparent, accurate and affordable for both employers and jobseekers.