Sg - Account Manager - Toluna Singapore
5 days ago
**Account Manager**
**Singapore**
**About us**:
Toluna delivers real-time consumer insights at the speed of the on-demand economy. By combining global scale and local expertise with innovative technology and award-winning research design, we help clients explore tomorrow, now.
Toluna is the parent company of Harris Interactive Europe and KuRunData. Together, we strive to push the field of market research toward a better tomorrow.
**Introduction**:
The Account Manager will be responsible to work with clients on a daily basis. You will help assess projects regarding their suitability as an online study, before providing a full pricing proposal. In meeting their objectives, the Account Manager will, develop proposals, manage clients and to ensure all sales administrative is done in an orderly & timely manner (including invoicing):
**Responsibilities**:
- Support new & existing businesses;
- Providing sales support to outbound sales people;
- Coordinate with internal teams to collate information for Sales’ bidding / proposal
- Support the development and maintenance of client relationships across sales territories;
- Provide smooth transitions to Client Services on projects sold;
- Educating potential clients about online Marketing Research and Toluna;
- Keeping a pulse of the progress of projects and follow up with clients in an effort to develop ongoing relationships
- Ensure all business administrative tasks are completed, including bids entry, project closing, cost confirmation, invoicing, commercial reports internally
**Required skill set**:
- Bachelor's degree/Diploma
- 3 - 5 years’ experience in Market Research industry & account Management related experience;
- Demonstrated strong analytical/problem solving, organization skills; savvy with numbers
- Excellent customer service skills
- Ability to multi-task
- Exhibits resourcefulness, flexibility, creativity, versatility;
- Accuracy and attention to detail;
- Effective communications skills - oral, written and presentation;
- Demonstrated ability to work independently and multitask various projects;
- Effective time management;
- Self - learner; quick-to learn
**Our Values**:
- I_**ntegrity and respect.**_ _We treat our colleagues, clients and partners how we want to be treated._
- **Success in unity.**_ _We deliver results by working as a team with common goals._
- **Smart decisions in action**_. We implement plans without delay and stay nimble to change on demand._
- **Make it simple.**_ _We simplify complexity, making the complex easy to understand._
- **Be bold.**_ _We welcome big and small ideas that challenge and inspire us to change._
- **Delight customers. **_We work tirelessly to exceed expectations, turning satisfaction into delight._
- **Reward great work. **_We believe performance is the reason for advancement. Do good work and good things come._
**What we offer**:
At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.
We are proud of our staff members and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization.
- **Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal and diverse workplace. One small way we’re focused on moving ourselves - and the world
- forward.**_
- **With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age or ability.**_
**Join our global team. We welcome big thinking and reward great work.**
**Job Types**: Full-time, Permanent
Schedule:
- Monday to Friday
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