Customer Care Officer

2 days ago

Ang Mo Kio, Singapore JJ Consulting Services Full time

lOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officers (Call Centre). Office Hours

Trainings are provided/ Fresh Graduates Welcome

Location: Yio Chu Kang/ 5.5days alternate sat half day

**Responsibilities**:

- Provide quality customer service to customers either by telephone or electronically
- Respond and follow up promptly to customer enquiries
- Obtain and evaluate all relevant information to handle enquiries and complaints
- Record details of enquiries and customer interactions including actions taken
- Work effectively with a variety of situations, individual and groups
- Demonstrate effective telephone techniques that meet Quality Assurance standards

**Job Requirements**:

- GCE ‘O’ Level and above
- Strong team player
- Self-driven individual with a positive attitude
- Customer-oriented with good interpersonal and communication skills (oral and written)
- Pleasant disposition and personality
- Highly adaptable to a fast-paced and dynamic environment
- Problem analysis and problem-solving skills

JJ Consulting Services

EA Licence No.: 12C6207

**Salary**: Up to $2,200.00 per month

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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