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Oliver Wyman

2 weeks ago

Singapore Oliver Wyman Group Full time

**About Oliver Wyman**:
**Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Our 5000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies.**:
**Job Overview**:
Oliver Wyman is seeking a Learning and Development Specialist to join the global Learning and Development team within the Human Capital function on a 9-month fixed term contract for maternity leave cover. This role will be responsible for organizing, delivering, and evaluating high quality training programs and training events. This role will have a regional focus within the Asia Pacific Region, though will be expected to work seamlessly with the global team and may be required to travel where needed. The role will initially be responsible for the program management and coordination of the core curriculum for Consultants and will transition to supporting the coordination of an integrated curriculum for all staff (excluding Partners).

As part of a global team, the individual will need to be a detail oriented, self-starter who can operate without close supervision. They must be a team player and will require excellent communication skills to work in a complex, demanding, and global professional services environment. The role also requires a high degree of organization, strong customer service orientation and outstanding client relationship building skills.

**Key Responsibilities**:
Understand and effectively communicate how L&D programs and modules fit into the broader development lifecycle of Consultants:

- Establish and maintain a solid understanding of the Consultant life-cycle - knowing at a high level what skills are required to be successful at each level
- Establish and maintain a solid understanding of the L&D curriculum and how the programs are designed to meet the development needs along the Consultant lifecycle

Manage key relationships required to successfully plan and organize training attendance:

- Work closely with other functions in the Human Capital team (e.g., Talent Management, Recruiting) to coordinate appropriate training at the appropriate time in an individual’s career
- Develop strong professional relationships with internal facilitators and external vendors to determine areas of expertise and appropriate roles in core programs

Take ownership for assigned program delivery for orientations and toolkits:

- Full coordination of all aspects of program planning for classroom sessions as well as virtual sessions, including but not limited to: booking meeting rooms, setting up meeting rooms live or via Zoom, researching, selecting and booking hotels and restaurants, arranging catering, preparing and printing materials, working with other departments to ensure training programs are set-up and run successfully
- Identify appropriate facilitators for programs based on course content and participant profile
- Organize and facilitate host briefings based on understanding course content to provide facilitator with background on program
- Manage and host teambuilding and social events, owning venue selection and budget decisions and establishing and encouraging professional behavior in a fun, respectful atmosphere
- Understand and adhere to budget set for programs and be accountable for delivering programs on budget
- Provide suggestions to core content team based on training experiences and feedback from participants and internal facilitators
- Complete feedback summary analysis to send to internal facilitators hosts and course owner
- Act as in room host for programs answering logístical questions and escalating content related questions as needed
- Act in virtual training room as co-host and producer of the session
- Act as a strong presence in Asia Pacific to build the Learning & Development brand with colleagues
- Escalate cancellation issues as needed
- Provide support and work with the Global Coordination Team as needed
- Work closely with the Global Coordination Team on the completion of certain administrative tasks required for assigned programs
- Identify areas of inefficiencies and work with L&D team to improve processes

General learning administration and coordination:

- Contribute to core processes needed for the effective delivery of learning in the region.
- Contribute to other human capital regional team activities as required.

**Experience required**:

- 2-3 years of HR experience, preferably in professional services and/or L&D related
- Degree educated in a relevan