Breakfast Services Part-timer

4 days ago

Singapore TOLEDO INTERNATIONAL PTE. LTD. Full time

**What’s the job?**

Breakfast Services Part-Timers are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently answer inquiries and provide food & beverage services throughout the hotel.

**Your day-to-day**
- Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner
- Clear tables and prepare for service for the next guests
- Refresh Food and Beverage in The Great Room
- Complete closing duties, including storing all resuable foods, breaking down goods, cleaning all equipment and areas
- Always take responsibility for ensuring a positive guest experience
- Perform any other assigned reasonable duties and responsibilities as requested
- Answer any guests’ enquiries practically and simply in adherence to brand standards
- Handle guests’ complaints appropriately adhering to brand standards or direct them to Duty Managers
- Reliably handle all special needs and requests of guests
- Demonstrate BrandHearted behaviours by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates.
- Responsible for IHG Rewards Club Member Recognition
- Refresh Food and Beverage in The Great Room
- Clean and Organize Guest Areas and Pick up debris throughout Public Areas
- Updating constantly on local knowledge to improve the guest experience.

Perform other duties as assigned by the Duty Manager, Assistant Rooms Division Manager, Operations Manager, or General Manager.

**What we need from you**
- Minimum high school/ secondary education
- Great communication skills and basic computer literacy
- A positive and keen to learn attitude.
- Must be proficient in written and spoken English and with good communication skills

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