System Admin

2 weeks ago


Singapore Welbilt Full time

**Responsibilities**:
Service and support of all network & telecommunication, front office, back office, architectures & network infrastructure (LAN/WAN), WIFI, servers, security & SOX controls, PCs & peripherals; etc and ensuring implementation are in accordance with the agreed design.

Ensure all IT services are meeting service level agreement and issues are being resolved in a timely manner.

Able to manage internal and external resources when delivering any projects or tasks and ensure all deliverables are on time and on budget.

On site or remote IT support for IT hardware/software, follow up to remediate the vulnerabilities and/or threats and network related issues on users' PC.

Assist users to troubleshoot IT problems, escalation & discuss issues with team members to identify root cause and resolve issue for users.

Carry out installation, upgrading of hardware and software, assist in daily IT operation work and take on projects

Review all technical support related processes and documentation for continuous improvement.

Maintenance and operations of IT equipment in server rooms.

Maintain IT inventory of Hardware/software/licenses

**Job Requirement**:
Relevant IT experience (e.g. hands-on IT hardware and software maintenance and installations. Network infrastructure knowledge)

At least 3-5 years' experience in an IT Support or System/Network Admin role.

Excellent troubleshooting, problem-solving and analytical skills.

Experienced and knowledge in O365, SharePoint, VMWare, Active Directory, Patch Management tool, Firewall, WAN, LAN and wireless network

Basic knowledge on Cisco Collaboration, Team Video Conferencing/Audio Conferencing

Certification in ITIL, Cisco, Microsoft and other relevant topics will be an added advantage

Possess Bachelor Degree or Diploma in Computer Science or it's equivalent


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